Guides I've Contributed To

My Favorite Guides

Questions

Answers

  • Answer to: How do I change the size of pictures or eliminate them

    The Guide format is catered specifically towards documenting visual processes. If you do not have pictures of a given step or process, it would probably be best to use multiple bullets on a single step (limit of 8 total bullets). You can also include tertiary, non-procedural information at the top of a Guide in the Introduction Section. An additional alternative would be to create a Wiki Page. While Guides are step-by-step, structured documents, Wikis follow a much less structured format. For example, if you want to provide users with background information on what something is and how it works, then a Wiki is much more useful than a Guide. Here are a couple examples of some extensive wiki pages: 1) http://ipsgroupinc.dozuki.com/Wiki/Data_... 2) http://www.ifixit.com/Wiki/Xbox_Troubles... You can then choose to link the URL of the wiki page into the Introduction section of a guide, on specific bullets within a guide, or on a Category page. This makes it easy for you to provide reference information for the re...

  • Answer to: [br] does it work for comments to a guide?

    Hey David, We currently do not support [br] (or other complex wiki syntax) in guide comments. Guide comments are meant to be short, focused messages aimed at improving the quality of a guide. Comments support simple syntax including links, bold, italic, and quotes. Implementing this functionality is possible, but there are other higher priority features that we have on our development roadmap that we are focusing on for now. To name a few of the things we're working on: 1) Video support on steps 2) A brand new category UI 3) The ability to custom-reorder categories 4) A new version of the API (which includes write capabilities) 5) A new Android app that supports mobile guide creation. Can you provide an example of what you're trying to do? You can have multiple paragraphs in a comment by separating them with two newlines.

  • Answer to: Where can I see Dozuki Guidebook & Answers used "in the wild?"

    Hi Barry, Software Examples: 1) Ambur App User Manual 2) Installing Mac OS X 3) Enable FileVault on Mac OS X There are several other good examples of software guides made by several Dozuki customers, but their sites are private.

  • Answer to: What's in the new release for August 2nd, 2012?

    Optimizations: 1) Additional infrastructure speed-ups New Features: 1) Added an email newsletter signup to the Dozuki homepage. Miscellaneous: 1) Improved the logic for updating wiki pages. 2) Additional preparations for language localization

  • Answer to: How do I change the font style?

    Currently, we do not support changing font styles within Dozuki plans. In the future, the ability to choose between different fonts for your site is a feature we're hoping to make available to larger Dozuki plans. This feature would be similar to the existing feature that allows you to choose from a few pre-made color themes for your site.

  • Answer to: Will I be charged a setup fee to get started with Dozuki?

    There is no setup fee for our standard plans. Just sign up and get started! We also provide you with a 30-day Free Trial to give you a window of time to get started. If you need something not offered by our standard plans, we'd be happy to create a custom quote for you—just contact us!

  • Answer to: How do I add items to my guides?

    To include items to your guides, take the following steps: 1) Click Edit 2) Go to the Details Tab You can insert items within the List any required tools and the List any required parts sections of this page. I definitely recommend reading through the section of the The Codex that covers Tools and Parts. For even further information, peruse the following: 1) Getting Started with Items 2) How Item Pages Work

  • Answer to: What level of service can I expect with "Premium Support"?

    We are working on the details that Premium Support will encompass. Once these have been worked out, we will clearly publicize that. This response will either be edited or replaced with all the specific details on our Support plans.

  • Answer to: Will I receive a discount if I purchase both Answers and Guidebook?

    Yes! Combo Plans provide you with a discount over separately purchasing Guidebook and Answers. If you notice on the following pages: Guidebook Pricing | | Answers Pricing | | Combo Pricing You will receive the following discounts for Combo Plans: Small Combo: ~10% Discount Medium Combo: ~10% Discount Large Combo: ~15% Discount

  • Answer to: Does Answers integrate with Guidebook?

    In this case, your Customer's Question would be posted to the category that the Guide is associated with. Example: On iFixit, if a user posts a question about the iPhone 4S, these questions appear on the iPhone 4S Category Page. Below is a screenshot of this: Currently, there is not a way to link a Question/Answer post with a specific guide. Answers integrates with Categories only.