Lean product development workshop Q&A with Lean Champion Norbert Majerus.

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Can you elaborate on how Goodyear used work instructions?

Discussion Question

Can you elaborate how Dozuki could help (from standard work standpoint) and how Goodyear used, struggles, wins, with work instructions etc?

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Mahendiran

Thanks for your question!

At Goodyear we document our product standards and process standards.

For the processes we use a "standard operations manual".

We use training to make sure engineers are aware of the standard work they are expected to do.

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Mahendiran Selvaraj will be eternally grateful.