How to create a guide for troubleshooting?

Here is what we have currently (image) and would like to understand how to write this in Dozuki adding step by step pictures for troubleshooting.

I am able to create replacement guides for "Remedy" but would like a process for "Diagnose" the issue with

Symptom - A Possible causes: 1, 2, 3 Remedy - x, y, z

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Sure, you can do troubleshooting documents like this. iFixit has extensive troubleshooting guides like this one for the iPhone that should give you an idea of the formatting.

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Thanks a lot!

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bryan ware will be eternally grateful.