Release Update: July 2018

Our product team is always making improvements to the Dozuki platform. Take a look at the highlights from the previous quarter (April to June 2018) to see the latest updates.

Cloud

Concurrent Worklog Sessions (New)

• Allows users to have multiple work orders running at once.
  • Select from a dropdown of active work orders.
• Rather than waiting for a step to be complete, on approval from a supervisor, or a quality check, users can now begin working on another work order immediately, increasing efficiency without skewing data.

Improvements

• • Enabled Authors to use the Prereq-Only flag.
  • Significantly optimized page loads when reviewing unanswered Answer posts.
  • Made a minor interface update to the media manager that details how users can upload media in multiple ways (ie: copying and pasting the image into the media manager).
  • Added a new .full size when generating multiple sizes of an original image when uploaded to media manager. This will replace .original in many places.
  • Removed visual “page effect” from numerous interfaces (visual-only change).
  • Built a new validation tool to enable support for numeric data capture fields with minimum and maximum thresholds on all versions of IE.
    • This is a followup to our previous deprecation of numeric validation for specific versions of IE.
  • Built backend tools to better handle forget me requests for GDPR compliance.
  • Added the use of canonical URLs appropriate for the locale where content exists.
  • Concurrent work log sessions are now enabled.
  • Standard users can now see the PDF export of their work order details.
    • Can be viewed in a new activity stream for completed work orders in their profile.
    • Can be viewed at the end of a work log session.
  • Enabled a new site setting (contact your Dozuki Account Manager for more info) that will allow customers to specify alternative domains to whitelist override SAMEORIGIN requirement when attempting to embed Dozuki interfaces within other web properties.
  • Launched the redesign of remote signoff view for Signoffs.
  • Improved SAML authentication debug notification to include more relevant information for troubleshooting a new SSO setup.
  • Increased the character and line limits for the introduction section of Guides.
  • Improved SEO-friendliness of category pages for those using their site in a customer-facing configuration.
  • Updated the icon set for WYSIWYG text editing interface.
  • Enabled the WYSIWYG editor for guide conclusions.
  • Changed the naming of tool from “bulk-import steps” to “bulk-create steps.”
  • Added more video encoding support for introduction videos in Guides.
  • Launched new introduction pane for Operator View and full-screen mode.
    • Includes feature videos, PDFs, items, and attached documents.
  • Added a new URL parameter to auto-launch a work log session with a prefilled work order.
  • Enabled language selector for users without logging in when site is set to public.
  • Changed title of “notes” to “comments” on user profiles.
  • Increased search index to perform re-indexing every five minutes or sooner.
  • Enabled prerequisite search to show private content in search suggestions.
  • Updates to WYSIWIG editor:
    • Added undo and redo buttons.
    • Added improved tooltips.
    • Added list functionality in Answers.
    • Added blockquote functionality to WYSIWIG editor in comments.
    • Introduced a new editor in release version notes.
  • Added a new activity indicator on Q&A posts.
  • Added final approved date to exported guide PDF.
  • Updated the design of server error page.
  • Disabled the saving of a blank custom domain in /manage settings.
  • Enabled deeper pagination exploration in Answers.
  • Improved search bar in header for mobile devices.
  • Added new API documentation for working with langid parameter in /wiki endpoints.
  • Improved the visual styling for reviewing data captured during signoff.

Fixes

• Fixed an error causing Dashboard filters to not function correctly.
• Fixed a bug in our fetching of data related to Guide comments that caused duplicate comments to display.
• Fixed an error where PDF uploads were failing due to improper permissions.
• Fixed minor visual bug where “cancel” button overlapped with other elements in data capture.
• Fixed a bug where Operator View would crash when launched on a guide containing no content or data capture fields.
• Fixed a minor bug in “timing and data capture” report that caused the start time and end time columns to be blank.
• Fixed minor usability issues with links in the WYSIWIG editor.
• Fixed a minor bug that was disabling the ability to rearrange steps when editing a guide.
• Fixed a bug in work log .csv and .pdf exports where multiple image uploads via data capture were not displaying.
• Disabled numeric validation in data capture for specific versions of IE as a result of IE’s lack of supporting html standards.
  • In the future we will be building an IE specific validator to restore this functionality.
• Fixed a minor bug in auto-looping a work log session when it is initially started with the workorderid parameter.
• Fixed an API bug where images were being returned as null when using the non-default language of the site in the request.
• Fixed a bug where multiple consecutive checkbox controls would error when a user viewed the process in Operator View.
• Fixed a minor bug disabling Signoffs in non-site default language guides.
• Fixed a minor bug where the Operator View exit button was showing in the full-screen embed.
• Fixed an issue where Answers scores were being displayed incorrectly.
• Fixed a minor CSS issue for notification dropdowns.
• Fixed a bug prohibiting the use of the default approval process where minor release versions were disabled.
• Fixed an issue in the sync process that routinely updates translations of the interface text.
• Fixed a bug in how headers were constructed in a subset of the standard CORS requests.
• Fixed an API issue that resulted in duplicates of the wiki document showing under a specific category.
• Fixed a minor bug which prevents a user from viewing an attached document that was attached to multiple wikis.
• Fixed a bug which was truncating data in work log .csv exports.
• Fixed a bug in the work log .csv export process which caused a server error when processing specific strings.
• Fixed a minor focus issue when clicking the search icon on mobile devices.
• Fixed a minor padding issue below guide comment submission forms.
• Fixed an issue with Edit and Options menus not showing on desktops with specific widths.
• Fixed a minor bug in moderation tools that removed more content than appropriate when punishing abusive user behavior.
• Fixed a bug with step data being displayed out of order on PDFs.
• Fixed a minor error that occurred when closing without hitting cancel button in media manager after a file upload.
• Fixed a minor issue with search animation in mobile header.
• Fixed a bug that prohibited the translation of category pages from non-English to another non-English language.
• Fixed a minor spacing issue when guides are mentioned in Answers threads.
• Fixed the pixelation of avatar images by using the .standard size instead of .thumbnail in Guide View.

OnPrem (Locally Hosted)

1.5.9.1

Improvements

• Concurrent work log sessions are now enabled.
  • Allows users to have multiple work orders “in progress” by selecting from a dropdown of active work orders.
• Standard users can now see the PDF export of their work order details.
  • Can be viewed in a new activity stream for completed work orders in their profile.
  • Can be viewed at the end of a work log session.
• Enabled a new site setting (contact your Dozuki Account Manager for more info) that will allow customers to specify alternative domains to whitelist override SAMEORIGIN requirement when attempting to embed Dozuki interfaces within other web properties.
• Launched the redesign of remote signoff view for Signoffs.
• Improved SAML authentication debug notification to include more relevant information for troubleshooting a new SSO setup.
• Increased the character and line limits for the introduction section of Guides.
• Improved SEO-friendliness of category pages for those using their site in a customer-facing configuration.
• Updated the icon set for WYSIWYG text editing interface.
• Enabled the WYSIWYG editor for guide conclusions.

Fixes

• Fixed minor visual bug where “cancel” button overlapped with other elements in data capture.
• Fixed a bug where Operator View would crash when launched on a guide containing no content or data capture fields.

1.5.8.1

Improvements

• Enabled Signoff feature by default for all OnPrem plans.
• Changed the naming of tool from “bulk-import steps” to “bulk-create steps.”
• Added more video encoding support for introduction videos in Guides.
• Launched new introduction pane for Operator View and full-screen mode.
  • Includes feature videos, PDFs, items, and attached documents.
• Added a new URL parameter to auto-launch a work log session with a prefilled work order.
• Enabled language selector for users without logging in when site is set to public.
• Changed title of “notes” to “comments” on user profiles.
• Increased search index to perform re-indexing every five minutes or sooner.
• Enabled prerequisite search to show private content in search suggestions.
• Updates to WYSIWIG editor:
  • Added undo and redo buttons.
  • Added improved tooltips.
  • Added list functionality in Answers.
  • Added blockquote functionality to WYSIWIG editor in comments.
  • Introduced a new editor in release version notes.
• Added a new activity indicator on Q&A posts.
• Added final approved date to exported guide PDF.
• Updated the design of server error page.
• Disabled the saving of a blank custom domain in /manage settings.
• Enabled deeper pagination exploration in Answers.
• Improved search bar in header for mobile devices.
• Added new API documentation for working with langid parameter in /wiki endpoints.
• Improved the visual styling for reviewing data captured during signoff.

Fixes

• Fixed a minor bug in “timing and data capture” report that caused the start time and end time columns to be blank.
• Fixed minor usability issues with links in the WYSIWIG editor.
• Fixed a minor bug that was disabling the ability to rearrange steps when editing a guide.
• Fixed a bug in work log .csv and .pdf exports where multiple image uploads via data capture were not displaying.
• Disabled numeric validation in data capture for specific versions of IE as a result of IE’s lack of supporting html standards.
  • In the future we will be building an IE specific validator to restore this functionality.
• Fixed a minor bug in auto-looping a work log session when it is initially started with the workorderid parameter.
• Fixed an API bug where images were being returned as null when using the non-default language of the site in the request.
• Fixed a bug where multiple consecutive checkbox controls would error when a user viewed the process in Operator View.
• Fixed a minor bug disabling Signoffs in non-site default language guides.
• Fixed a minor bug where the Operator View exit button was showing in the full-screen embed.
• Fixed an issue where Answers scores were being displayed incorrectly.
• Fixed a minor CSS issue for notification dropdowns.
• Fixed a bug prohibiting the use of the default approval process where minor release versions were disabled.
• Fixed an issue in the sync process that routinely updates translations of the interface text.
• Fixed a bug in how headers were constructed in a subset of the standard CORS requests.
• Fixed an API issue that resulted in duplicates of the wiki document showing under a specific category.
• Fixed a minor bug which prevents a user from viewing an attached document that was attached to multiple wikis.
• Fixed a bug which was truncating data in work log .csv exports.
• Fixed a bug in the work log .csv export process which caused a server error when processing specific strings.
• Fixed a minor focus issue when clicking the search icon on mobile devices.
• Fixed a minor padding issue below guide comment submission forms.
• Fixed an issue with Edit and Options menus not showing on desktops with specific widths.
• Fixed a minor bug in moderation tools that removed more content than appropriate when punishing abusive user behavior.
• Fixed a bug with step data being displayed out of order on PDFs.
• Fixed a minor error that occurred when closing without hitting cancel button in media manager after a file upload.
• Fixed a minor issue with search animation in mobile header.
• Fixed a bug that prohibited the translation of category pages from non-English to another non-English language.
• Fixed a minor spacing issue when guides are mentioned in Answers threads.
• Fixed the pixelation of avatar images by using the .standard size instead of .thumbnail in Guide View.