When you regard continuous improvement as a mindset, rather than just a procedural practice, you realize it has a much wider set of applications.
For most of us, it’s clear that improvements to standard operating procedures (SOPs) directly improve efficiency. However, all too often we focus on what’s being said and not how we’re saying it. But there’s no reason that you shouldn’t eliminate written waste and become lean with your instructions as well.
A great user manual educates people about product features, while teaching them how to use these features effectively. As an author, your ultimate goal is comprehension—you want readers to easily be able to read, reference, and absorb information.