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How they are using Dozuki ¶
With the help of Dozuki, Crucial transformed their existing text-dense PDF
instructions into easy-to-follow, step-by-step online guides. More than just
text, the new Crucial guides utilized photos and detailed markups to point
out the location of important screws and connectors. Because, when it comes
to delicate electronic components, that kind of attention to detail is important.
Crucial’s service documentation site (and accompanying app) host over 150
guides. Those guides are available to customers 24 hours a day, seven days
a week. And because online guides are as easy to create as they are to use,
Crucial plans to grow the database of service docs as their customers’ needs evolve.
About Crucial ¶
At Crucial.com, we know memory. We research it. Test it. Stock it. And we'll
even replace it. We're among the first ones to get a new platform, OS,
motherboard, or killer game and we waste no time putting it to the test. We
sit in dark rooms reading benchmark scores. We spend hours installing and
uninstalling memory modules into motherboard after motherboard… We don’t
get tired. We never cut corners. We break our backs to get your upgrade out the
door in a flash. And we support our products—and customers—every step of the way.
Crucial.com has been serving its customers for nearly 15 years. And we use
our expertise to make it easy for our customers to find the right upgrade.
Our award-winning online applications—the Crucial Memory Advisor™ tool
and the Crucial System Scanner—take the guesswork out of giving new life to
your computer with a memory upgrade. We proudly offer a 45-day money-back
guarantee that our memory will be compatible with your system, when you
purchase on crucial.com using one of our compatibility tools.
The Crucial.com website carries over 250,000 upgrades for more than 50,000
desktops, notebooks, servers, printers, routers, and other electronic devices.
We manufacture, sell, and support a wide range of award-winning upgrades,
including memory (RAM), solid-state drives (SSD), and USB flash drives.
The Crucial brand represents high-quality memory that has been qualified and
approved by all major original equipment manufacturers (OEMs), and unlike
many of our competitors, we test 100 percent of the modules that head out our
doors. We back our products with industry-leading warranties, and we strive to
expand our offerings to meet the ever-changing needs of our customers—customers
just like you.
Crucial.com is owned by Micron Technology, Inc., one of the largest DRAM and
NAND manufacturers worldwide. This relationship allows us to offer our customers
top-tier products, industry-leading technology, and Micron’s more than 35 years
You can trust Crucial.com with your memory upgrade.