When writing a Guide, is it possible to selectively hide steps from a set of users, so that these are only visible to an approved group?
Here's the use case:
In several guides we are writing, it would be useful to include additional steps that only apply to internal users (in this case, Support reps that also use this documentation), but hide this additional information from end users (i.e. customers). The goal is to have both Support Reps and Customers use the same guides if possible, so that we don't have to duplicate this content in order to add additional notes that may only apply to one group or the other.
When writing a Guide, is it possible to selectively hide steps from a set of users, so that these are only visible to an approved group?
Here's the use case:
In several guides we are writing, it would be useful to include additional steps that only apply to internal users (in this case, Support reps that also use this documentation), but hide this additional information from end users (i.e. customers). The goal is to have both Support Reps and Customers use the same guides if possible, so that we don't have to duplicate this content in order to add additional notes that may only apply to one group or the other.