Most manufacturers don’t lack talent, they lack systems. Quality, productivity, and safety issues on the floor often stem from outdated training, undocumented knowledge, and disconnected tools. These gaps make continuous improvement difficult to sustain and nearly impossible to scale.
Dozuki is the leading Connected Worker platform, equipping frontline teams with the tools they need to perform consistently and improve continuously. At the core of our platform is an integrated system that connects knowledge, training, execution, and feedback into one seamless loop.
Digital Knowledge Management offers centralized documentation and procedures accessible from any device. Digital Learning Pathways delivers role-specific training with automated assignments and tracking. Digital Operational Workflows embed quality checks directly into production processes. Digital Performance Analytics gives you real-time visibility into execution and compliance metrics.
Each module builds quality into the daily habits of every worker, creating a comprehensive approach to error prevention that transforms how manufacturers operate.
23% of unplanned downtime is caused by human error. 20 cents of every manufacturing dollar is lost due to waste. 73% of leaders have experienced product recalls in the past five years.
The real challenge is that today’s frontline complexity demands more than digital SOPs and audits. Teams need dynamic, connected systems that capture evolving knowledge, deliver contextual training, and feed real-time feedback into ongoing improvements — all without slowing down production.
Too often, training is outdated and disconnected from the actual work being done. Feedback loops are informal at best, with no structured way to capture or act on frontline insight. Knowledge is either locked away in static documents or not captured at all, passed down through shadowing or tribal memory.
That’s not a people problem. It’s a system problem — and it’s solvable with the right Connected Worker platform.
"Now we update training on the fly, with real operator feedback cycles, so it stays relevant and useful."
—Production Lead, General Mills
Workforce training has to do more than inform. It must establish clear expectations and create verifiable, auditable records of employee competency. According to Gallup, only 29% of employees strongly agree they know what’s expected of them at work, and just 21% say their performance is managed in a way that motivates them to do outstanding work. These gaps underscore why traceable, role-specific training with real accountability is no longer optional. For many industries, it’s not just a best practice — it’s a legal and financial requirement.
With Dozuki Learning Pathways (DLP), training on standards goes far beyond “read and agree.” Step-by-step instructional guides are automatically assigned to the right person based on job role, shift, or location. Embedded videos, visual defect references, and dynamic content bring procedures to life, helping workers understand how to apply them in context. Workers complete quizzes to validate comprehension, and designated trainers assess proficiency on the floor for hands-on validation.
The Cost of Getting It Wrong:
In 2022, a Tyson Foods facility experienced an ammonia leak, sending 25 workers to the hospital. The root cause? Siloed safety audits and outdated training failed to flag a missing valve cap — a simple oversight that revealed deeper breakdowns in compliance protocols. A modern system with integrated audits, automated retraining, and built-in feedback loops could have surfaced the issue weeks earlier, preventing the incident.
Training materials shouldn’t live in departmental silos. Expecting frontline workers to hunt through HR portals, safety binders, and scattered PDFs sets the stage for quality failures.
Dozuki centralizes documentation in a secure knowledge management system that supports collaborative authoring and enforces strict publishing control. Multiple stakeholders can contribute expertise, but final approval stays with designated owners, ensuring accuracy, consistency, and scale. Version-controlled updates trigger improvements across all locations, creating organization-wide impact.
This structure doesn’t just improve access — it transforms every update into a continuous improvement opportunity. Centralized standards create traceable feedback and enable QR code access where the work happens, making up-to-date guidance available at the point of use.
Dozuki ensures that every procedure is current and accessible, every piece of feedback is tracked and acted upon, and every training is completed, logged, and verified. From the moment feedback is shared, it moves through structured workflows until it becomes part of the standard.
Too often, QA is treated as an after-the-fact activity. With Dozuki Operational Workflows (DOW), quality checks are embedded directly into the work process.
Each step includes mandatory inspections like torque measurements, visual confirmations, and digital sign-offs assigned only to qualified individuals. All QA data, from photos to inspection outcomes, is captured at the point of execution. Production and quality leaders get immediate visibility into task-level performance and compliance via dashboards.
"What sets Dozuki apart is how it connects standard work creation, execution, and validation in a continuous, real-time loop. Most quality systems operate after the fact. Dozuki builds quality into the process itself."
—VP of Manufacturing
Energy Sector Success Story:
Dozuki worked with a major energy company to reduce audit time by 99.6% — from two days to five minutes — by integrating QA tracking into global workflows. Instead of isolated inspections and paper-based audits, they now validate completion and flag issues in real time across continents. The result is reduced risk, higher confidence, and faster issue resolution.
Dozuki Worker Collaboration (DWC) turns audits and floor-level observations into catalysts for change, not just check-the-box activities. Every data point becomes a driver of improvement.
Operators, team leads, and quality personnel can flag issues in real time, capture root causes, and trigger formal follow-up actions. Insights from DWC lead directly to SOP updates, retraining, or safety reviews — closing the loop between frontline activity and evolving standards.
Life Sciences Success Story:
A leading life sciences company reduced departmental nonconformance by 30% using connected audits and proactive retraining in Dozuki. Incidents that once occurred daily now happen only a few times a week. By linking process audits with verified procedures and digital training, they turned compliance from a policing function into a cultural norm.
Retraining triggers keep workers aligned to updated standards. Execution insights fuel each improvement cycle. Digital audits and customizable templates ensure consistent execution. Real-time observations flow directly into digital procedures. Every cycle strengthens performance and culture.
Continuous improvement can’t be sustained with siloed systems. Dozuki products work together to close the loop — capturing feedback, updating standards, retraining workers, and reinforcing improvements at the point of execution.
Analyze What Matters (DPAA)
Performance AI Analytics consolidates frontline data into actionable intelligence. Defect rates, time studies, and safety issues are captured in real time.
Capture Digital Standards (DKM)
Digital Knowledge Management enables fast, controlled updates with version control and structured approval workflows.
Reinforce New Standards (DLP)
Learning Pathways ensure updated standards are reinforced through automatic retraining and validated proficiency.
Sustain Through Execution (DOW)
Operational Workflows and Worker Collaboration keep improvements alive on the floor with digital forms and embedded feedback.
Oil and Gas Success Story:
A drilling company with a history of warranty issues saw that rate drop 92% — from 18% to 1.3% — after digitizing training and work instructions with Dozuki. Operators created over 3,000 guides and began documenting best practices themselves. When audits came, the company could prove exactly who followed which process, eliminating risk and elevating accountability.
A global heavy equipment manufacturer was struggling with slow safety approval cycles and inconsistent accountability. SOP updates would sit in inboxes for weeks. Policy changes were reviewed on an ad hoc basis, leading to inconsistent execution across shifts. Training compliance reports had to be manually assembled from disconnected spreadsheets, and hazard reporting lacked a clear system. Audit data was tracked inconsistently, if at all, making oversight difficult and reactive.
After implementing Dozuki, safety approvals that once took four to five weeks now happen in a matter of hours, with a 97% reduction in approval time. Policy changes are routed through structured workflows, dramatically reducing bottlenecks. Training completion rates increased as compliance reports became automated and traceable.
A clear, structured hazard reporting process was introduced, giving every employee a direct, visible way to surface risks. The shift wasn’t just operational—it was cultural. Safety became a shared responsibility, embedded into daily workflows. Team members at all levels gained clarity on their roles in maintaining safety, and hazards were addressed proactively rather than reactively. Performance became measurable, repeatable, and continuously improvable.
Dozuki integrates with your LMS, MES, and HR systems. Our Digital Transformation Services team helps you scale it across your organization.
Knowledge Management captures and governs your workers’ expertise.
Learning Pathways keep training current and role-specific.
Operational Workflows embed learning into production.
Worker Collaboration drives improvement through frontline feedback.
Quality isn’t a department, it’s a function of system design. Leading manufacturers don’t just react to problems — they prevent them. That starts with connecting your standards to your people.
Dozuki ties safety procedures, quality checks, training content, and execution workflows into one integrated system. Every work instruction, inspection checklist, and policy update lives in a dynamic environment where operators aren’t just informed — they’re accountable.
The cost of getting it wrong is measured in injuries, lawsuits, downtime, and reputational damage. But the value of getting it right compounds daily — through operational excellence, brand integrity, and peace of mind.
Modern manufacturing requires training that goes beyond knowledge. It requires traceability. It requires documentation. It requires visibility. It requires Dozuki.
How does a Connected Worker Platform support CI (Continuous Improvement)?
By capturing real-time feedback, operator observations, and audit data, Dozuki closes the loop between standard work, execution, and improvement. Feedback becomes action, not just notes on a clipboard.
Can frontline workers submit improvement ideas?
Yes. Workers can leave structured feedback on any procedure, which is then routed through controlled workflows. This creates a traceable pipeline from suggestion to implementation.
How are SOPs updated and distributed?
Once feedback triggers an SOP revision, Dozuki routes it through multi-level approvals, then publishes it instantly across locations. Workers get notified, retrained if necessary, and performance is tracked — all automatically.
Does Dozuki help with cross-site standardization?
Yes. Standard work can be centralized and version-controlled, allowing improvements from one site to be shared enterprise-wide without duplication or error.
Can I tie retraining to audit findings or failures?
Absolutely. When an audit reveals a gap, Dozuki can assign retraining automatically to the affected teams or roles. This ensures that improvements are not only made, but adopted and retained.