Vinyl is in the midst of a comeback. Perhaps it’s due to the unpredictable whims of Millennial trends. Or, perhaps it’s the byproduct of a digital backlash from consumers who want to own their music, rather than paying for a Spotify subscription. Either way, record sales are increasing, and manufacturers are going to have to step up to the challenge.

As Patagonia has exploded in popularity, their repair services have also grown at a rapid rate. So how does a large outdoor apparel company mitigate this increasing demand? It's simple: by standardizing their procedures and sharing them via Dozuki. See how they made it work in this customer journey.

As most startups grow, the onslaught of moving parts becomes difficult to track and manage. 

The best thing that entrepreneurs can do to successfully grow their business is to actively standardize processes and formalize common procedures. This article is here to show you the why and how.

In 2014 a nuclear Waste Isolation Pilot Plant (WIPP) in New Mexico was the victim of poor documentation practices that shut down the nuclear facility for three years and sent six workers to the hospital—ultimately costing the company $500 million.

While tragic, this accident is an opportunity to assess why good documentation practices matter and how you can proactively work to prevent similar mistakes in the future.