Handwritten notes aren’t a sustainable training method. They often go unnoticed and delay recognizing potential improvements.
The company sought out a digital manufacturing training platform that encourages team members to provide direct feedback on processes, allowing for quicker identification and implementation of improvements.
This shift towards improvement ensures they don’t have to wait for weeks to address issues and can swiftly incorporate suggestions for process enhancement. The customer also highlighted the use of training to embed safety culture into guides and use comment sections and forums for resolving safety issues.
In the motion control industry, this could be a matter of life or death. The platform they sought not only needed to ensure critical safety items were captured and presented effectively, but also facilitated discussions among operators on safety concerns.
The goal is to create a central hub for safety-related information, promoting a proactive approach to safety within the team. Their existing method, centered on Microsoft Word and traceability software, lacked a set format, making it difficult to update old documents.
The subjective nature of their training system, using an Excel sheet with opinion based circles, posed challenges, and the manufacturer needed a more objective digital system.
The desire to address gaps in the current system, such as knowing who is trained and available to work, and the need for improved communication between different areas, drove their search for a solution.
“Our manufacturing manager tries to figure out all the best practices from all the different locations and consolidate them. It’s like a second full time job, and we need to free him up for other work,” commented the Manufacturing Engineer.
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