3-PART VIDEO SERIES
The Lean Journey With Gemba Academy
Want your people to be better problem solvers? Treat every problem as an opportunity. Gemba Academy’s Director of Customer Success Steve Kane guides viewers through this free three-part video series on how to understand problems, implement countermeasures, and collaborate with process owners.
Part 1: People vs. Problems
When it comes to problem solving, you need to identify the leader and understand their role, only then can you attempt to implement countermeasures.
- Understanding your leaders role in problem solving
- The scientific method
- PDCA and A3 thinking
Part 2: Understand Your Problems
Breaking problems down into concise problem statements help make them more manageable. Learn the eight-step problem solving method to implement countermeasures, determine effectiveness, and standardize improvements.
- Problem statements: What is the problem you need to solve?
- The eight-step problem solving method
Part 3: Developing People Into Problem Solvers
Problem solving is about people, find out how they’re a game changer to your problem solving strategies. Don’t miss this discussion on leadership characteristics and continuous improvement.
- The culture of Kaizen
- The 6 basic human needs
- Characteristics of a Kaizen leader