For quick answers, give us a call +1 (805) 316.0880

Getting Started

Does Dozuki offer demos or webinars?

Yes, we do! Contact our team to see the Dozuki platform in action.

Does Dozuki offer trials?

We provide a 30-day trial for $99. This includes training, support, and the conversion of two of your existing documents. Learn more about our trial membership.


Plan Flexibility

Do I have to sign a long-term contract? 

No. We keep things simple. Most plans are month-to-month and clients can cancel at any time. If you cancel, you'll be billed for the current month, but won't be billed again.

Can I change my plan later?

Absolutely. You can upgrade or downgrade your plan at any time. Just contact your Account Manager about your shifting needs.


Technical Specifications

What do I need to install?

Nothing! Dozuki is a hosted service, so you don't install anything. We host your site on our servers and take care of security and software updates. We handle the heavy lifting, so you can focus on what you do best.

What web browsers work with Dozuki?

We support the three most recent versions of every major browser: Firefox, Chrome, Safari, Opera, and Internet Explorer 9, 10, and 11 (with partial support for 7 and 8).


Content Security

Who owns the data I put on my Dozuki site?

You do. Dozuki has no ownership over your site's content.

Will Dozuki access my private content?

Only if you specifically ask us to—or for rare debugging purposes. We'll ask you every time.

Do you make backups of my data? How long do you keep backups for? 

Yes, at least four a day. In case of an emergency, we keep backup copies dating back two years. 

How secure is my online documentation? 

Very. With Dozuki, your proprietary content is Air-Tight Secure. Our platform has been battle tested by countless IT security specialists and millions of users around the world. We even offer advanced security features—like our Single Sign-On feature, our IP Whitelisting capabilities that restrict user access by location, and our Secure Socket Layer (SSL) with industry-standard 256-bit encryption. 

*For more information on our security measures, go to our comprehensive Security Overview resource. 


Industry Compliance

Which industry-specific compliances can Dozuki help me achieve and maintain?

Our software has helped standardize the work instructions of companies from all industries. Ask our team members about our work with ISO 9001, ITAR, AS 9100, and FDA 21 CFR.

Soon we'll be able to host your site on ITAR compliant servers, as approved by the Department of Defense. 


For more information, contact our support team at +1 (805) 316 0880.