We build software that helps companies implement a continuous improvement culture to improve their people, their processes, and their communication.
Dozuki is a visual, cloud-based documentation platform for innovative companies. Need to write electronic work instructions? Overhaul training manuals? Or update product support guides? No matter your documentation goals, Dozuki has the perfect solution.
For years, companies have relied on outmoded programs—like Word or Powerpoint—that were never meant to produce instructions, guides, or manuals. The result: messy, unprotected, and unprofitable documentation.
"Dozuki is training for the YouTube generation."
Our platform isn’t like traditional programs. It’s a powerful, interactive architecture designed with responsive features for your unique needs. Collect essential data in real-time. Leverage insight from your most experienced employees. Have instructions so clear that even your ESL end-users understand them at a glance. Translate across locations with built-in translations. And so much more.
We believe that great documentation is the key to Standard work. Only then can it contribute to the success of a company. And with Dozuki, success is what you’ll get.
Dozuki began as the internal software for its parent company, iFixit—the online repair manual for everything. Founded in 2003 by California Polytechnic State University alumni Kyle Wiens and Luke Soules, iFixit searched for an innovative documentation platform to teach the world how to repair their electronics. The platform needed to have a clear, standardized format. It needed to be intuitive to a wide variety of people. And it needed to be engaging enough to empower even the most novice of users. No such application existed.
So the iFixit team did what they do best—and built one themselves. They tested dozens of formats and different approaches. But time and again, one method consistently proved best: concise text instructions paired with clear visuals.
Over the years, iFixit perfected the software—and realized that other companies were searching for a documentation solution too. In 2011, Dozuki became available to companies like yours.
We offer customized services for our customers to help your transition be as easy as possible. Services include document conversion, on-site training, remote training, standard support hours, and more.
Our standard support hours are Monday-Friday 8:00a-5:00p PST. We also offer extended support for our enhanced plans, contact us to learn more.
Yes, lots of our customers integrate with their existing systems. We offer custom development to help you integrate with any systems your company relies on.
We provide various pilot offerings for our customers. All of them include training, support, and the conversion of two of your existing documents.
Nothing! Dozuki is a hosted service, so you don’t install anything.
We host your site on our secure servers and take care of all security and software updates. We handle the heavy lifting, so you can focus on what you do best.
Yes, we can provide a locally hosted Dozuki instance for your company.
Contact us to learn more about this offering.
We support the three most recent versions of every major browser: Chrome, Firefox, Safari, Edge, and partial support for IE11.
Very. With Dozuki, your proprietary content is highly secure. Our platform has been battle tested by countless IT security specialists and millions of users around the world.
We offer advanced security features—like Single Sign-On, IP Whitelisting capabilities that restrict user access by location, and our Secure Socket Layer (SSL) with industry-standard 256-bit encryption.