Training
3 min read
“The supervisor is the customer of the training.”
When Vitalii Potapenko of Solar Plastics first shared these words with us, we knew their company was doing something special in the manufacturing space.
Savvy manufacturers are evolving training programs into more inclusive, people centric directions.
Solar Plastics has fifty years of design and engineering expertise creating custom rotational molding for large, customer, low-volume and hollow plastic parts.
Vitalii holds a unique role at this organization, in that he manages daily production activities, as well as the engineering department and training. He excels at delivering people centric manufacturing training.
We chatted with Vitalii and learned valuable insights on promoting quality, reducing cost, and identifying and implementing process improvements. Vitalii’s company is an ideal case study about why the person who is doing the training will shape the impression a new employee has of the company for a long time.
The way Solar Plastics develops their frontline employees inspired us, and we know it will do the same for you.
Show notes:
05:47 — Building a robust training program in Mexico
09:51 — Focusing on quality, not speed
12:25 — Matching employee personality with training opportunities
15:15 — Hanging career path posters at every location to inspire growth
20:13 — Reinforcing training over time
23:54 — Treating the supervisor as the customer of the training
32:04 — Making video work instructions to cross language barriers
Additional Resources:
- A New Model For Manufacturing Hiring: Constraints, Currency, Clarity
- Effective Ways To Reduce Employee Training Costs In Manufacturing
- The Cardinal Rule of Process Documentation: Read the Comments
Written by Dozuki
Founded in 2011, Dozuki has been the leader in connected work instructions for over a decade. We’ve helped hundreds of companies plan, implement, and scale our frontline digital transformation solution.
