Accelerate time-to-value with our team of experts
Acadia, now part of Epicor, focuses on SOPs, change acknowledgements, and skills tracking for frontline teams across many industries. Dozuki is built for manufacturing, connecting approved visual instructions, practical training, verified execution, and frontline feedback in one platform, with the integrations and industrial AI to support it across every plant.
See how each platform supports the people who create instructions, prepare workers, manage changes, and verify execution.
| Feature | Dozuki | Acadia |
|---|---|---|
| Digital Standard Work Develop consistent, visual step-by-step procedures using structured formats that are straightforward to follow and modify. | ||
| Version History & Audit Trails Maintain comprehensive revision records, restore prior versions, and document all changes. | ||
| Approval Workflows Route content through configurable review and approval steps before reaching workers. | ||
| Periodic Review Schedule recurring content reviews to ensure procedures stay accurate, compliant, and current. | ||
| Rich Media Instructions Include annotated images, video, files, and visual guidance to boost comprehension. | ||
| Scheduled Releases Coordinate publishing, communication, and retraining with advance planning. | ||
| Machine Translation Deliver standardized knowledge across multilingual workforces rapidly. | ||
| QR Code Access Link equipment and workstations directly to relevant guides, categories, or workflows. | ||
| Enterprise Search Enable workers to quickly locate approved answers across guides, wikis, and files. | ||
| Role-Based Learning Assign appropriate learning by role, responsibility, location, team, or qualification. | ||
| Guided Onboarding Create repeatable learning paths that help newcomers become productive faster. | ||
| Work-Centric Courses Construct training from real procedures using video, imagery, and operational content. | ||
| Embedded Assessments Validate comprehension with quizzes directly tied to approved Guides and Wikis. | ||
| On-the-Job Validation Confirm real-world proficiency through practical assessments and supervisor sign-off. | ||
| Skills Management Map qualifications, identify skill gaps, and assess workforce capability. | ||
| Automated Retraining Trigger retraining when standards change, qualifications expire, or roles evolve. | ||
| Compliance Reporting Track completion, overdue assignments, certifications, and readiness across teams. | ||
| TWI Job Instruction Support repeatable teaching with Job Instruction Breakdown views built for TWI. | ||
| SCORM Compatibility Blend external eLearning libraries with work-centered training in one experience, backed by a Vector Training Solutions partnership for direct SCORM import and pre-packaged content. | ||
| Training Performance Understand completion duration and identify where learners slow down or get stuck. | ||
| Audit-Ready Records Generate complete course completion records with assessment and data capture evidence. | ||
| Digital Forms & Checklists Replace paper with structured inputs for production, quality, safety, and compliance. | ||
| Work Order Management Assign, track, execute, and resume operational work from one connected system. | ||
| Required Data Inputs Enforce required fields, quality checks, sign-offs, and checkpoints during execution. | ||
| Real-Time Traceability Create timestamped, attributable records across shifts, assets, sites, and teams. | ||
| Supervisor Sign-Off Review and approve completed work without paper handoffs or delayed escalation. | ||
| Deviation Tracking Monitor exceptions across operations and identify recurring issues that need action. | ||
| Offline Execution Keep procedures and work orders available when connectivity is limited. | ||
| Operational Control Center Monitor active work, status, issues, and execution across frontline operations. | ||
| Frontline Comments Capture observations, questions, and improvement ideas directly within procedures. | ||
| Media-Rich Feedback Attach photos and video to provide clear context from the point of work. | ||
| Comment Resolution Assign ownership, resolve issues, and maintain accountability for follow-through. | ||
| Change Awareness Highlight updates so workers quickly understand what changed and why. | ||
| Digest Notifications Keep users informed of relevant updates without overwhelming them with alerts. | ||
| Structured Improvement Loop Turn feedback into approved standards, retraining, and measurable operational change. | ||
| Training Dashboards Track assignment status, completion, overdue learning, and workforce readiness. | ||
| Training Performance Identify completion times, bottlenecks, and stages where learners need support. | ||
| Skills Visibility Understand qualifications, gaps, and available capability across teams and sites. | ||
| Workflow Reporting Analyze completion, execution, data capture, and operational activity. | ||
| Deviation Analytics Surface recurring exceptions and patterns across production and frontline work. | ||
| Adoption & Utilization Measure how workers and teams engage with content, training, and workflows. | ||
| Data Connector Bring Dozuki data into Power BI, Tableau, and enterprise analytics environments. | ||
| Unified Reporting Combine Dozuki data with HR, production, quality, and performance systems. | ||
| API & Webhooks Sync data, automate workflows, and connect Dozuki with other business systems. | ||
| SCIM & SSO Automate user provisioning, deactivation, team assignment, and secure access. | ||
| HRIS Integration Align roles, managers, locations, training assignments, and employee lifecycle data. | ||
| LMS Integration Unify compliance and operational learning while consolidating training records. | ||
| MES Integration Trigger guidance and workflows based on machine status, production events, or jobs. | ||
| EAM / CMMS Integration Embed standard work in asset maintenance and return verified execution records. | ||
| ERP Integration Connect frontline execution with inventory, materials, work orders, and planning. | ||
| BI Integration Combine frontline data with enterprise analytics for broader operational insight. | ||
| Accelerated Deployment Launch faster with expert-led setup, structure, configuration, and rollout support. | ||
| Legacy Content Conversion Transform paper, PDFs, presentations, and documents into usable digital standards. | ||
| Site Architecture Design categories, permissions, workflows, and governance for long-term scale. | ||
| Training & Enablement Build confident administrators, authors, trainers, supervisors, and frontline users. | ||
| Change Management Support process, behavior, and cultural change across manufacturing environments. | ||
| Integration Optimization Connect Dozuki to enterprise systems while minimizing complexity and duplication. | ||
| Software Validation Maintain audit-ready validation evidence for regulated environments and releases. | ||
| Transformation Best Practices Apply proven methods that reduce false starts and improve long-term adoption. | ||
| Assistant Answers questions, generates content, advises users, initiates action, and coordinates specialized agents. | ||
| Knowledge Agent Provides conversational access to approved operational knowledge. | ||
| Digitization Agent Transforms documents and frontline video into digital work instructions. | ||
| Content Quality Agent Reviews content for clarity, consistency, and frontline readiness. | ||
| Guide Comparison Agent Identifies differences and opportunities to standardize procedures. | ||
| Release Agent Generates release notes for authors during process creation and updates. | ||
| Training Agent Builds targeted learning based on role, work, and performance needs. | ||
| Quiz Agent Generates knowledge checks and assessments from approved content. | ||
| Skills Agent Identifies skill gaps and connects qualified people to critical work. | ||
| Change Agent Explains what changed and keeps teams aligned to new standards. | ||
| Troubleshooting Agent Guides workers through diagnosis using approved procedures and context. | ||
| Visual Verification Agent Uses images and video to help verify work was completed correctly. | ||
| Operations Agent Coordinates workflows and recommends actions that improve execution. | ||
| Audit Prep Agent Assembles evidence and identifies gaps before an audit. | ||
| CI Agent Finds recurring problems and recommends improvement opportunities. | ||
| Insights Agent Surfaces trends, anomalies, and opportunities across operational data. | ||
| Analytics Agent Answers business questions and explains performance using Dozuki data. | ||
| GovCloud Hosting Host data in a government-community cloud built for regulated, defense-adjacent, and public-sector environments. | ||
| Wearable Device Support Extend hands-free access to work instructions and data capture to industrial wearable devices. | ||
| ITAR Certified Infrastructure Protect sensitive data with ITAR-certified infrastructure, meeting strict export control compliance standards. | ||
| Availability: 99.95% Ensure reliable platform access with 99.95% system uptime, minimizing disruptions to critical operations. | ||
| ISO 9001:2015 Meet ISO 9001:2015 standards with tools for standardized procedures, document control, and continuous improvement. | ||
| Encryption at Rest and in Transit Protect sensitive data with robust encryption, securing information whether stored or transmitted. | ||
| IP Whitelisting Restrict access to authorized networks only, enhancing security and preventing unauthorized connections. | ||
| SOC 2 Compliance Adhere to rigorous security standards, ensuring data integrity and customer trust in a secure environment. | ||
| Sandbox Environment Test and refine workflows in a risk-free environment, enabling experimentation and training without affecting live operations. | ||
| Regional Deployment Deploy in specific international regions, such as APAC, to meet local data residency needs beyond U.S.-based GovCloud. | ||
Create, control, translate, approve, and distribute the operational standards your workforce depends on.
Develop consistent, visual step-by-step procedures using structured formats that are straightforward to follow and modify.
Structured, step-by-step visual work instructions built for the shop floor.
SOPs and job aids are built from templates with images and video.
Schedule recurring content reviews to ensure procedures stay accurate, compliant, and current.
Recurring review cycles keep every procedure accurate, compliant, and current.
No scheduled review cycles or reminders.
Route content through configurable review and approval steps before reaching workers
Native multi-stage approvals with automatic change detection, ready out of the box.
Edits route through customer-defined review and approval workflows.
Include annotated images, video, files, and visual guidance to boost comprehension.
In-line annotation and markup built for visual, easy-to-follow instructions.
Instructions embed images and video, with no image markup tools.
Turn standard work into structured learning. Assign by role, validate understanding, track qualifications, and keep teams ready as standards evolve.
Assign appropriate learning by role, responsibility, location, team, or qualification.
Courses built from real procedures, assigned automatically by role, location, or qualification.
Role definitions set required training, procedures, and skills.
Map qualifications, identify skill gaps, and assess workforce capability.
A live skills matrix that maps qualifications and surfaces gaps automatically.
A skills matrix linked to SOP completions and quiz results shows gaps.
Confirm real-world proficiency through practical assessments and supervisor sign-off.
Supervisor sign-off and practical assessments built into the training flow.
Managers run structured evaluations of role mastery.
Support repeatable teaching with Job Instruction Breakdown views built for TWI methodology.
Exclusive TWI Institute partnership, with JIB views purpose-built for the methodology.
No TWI Job Instruction Breakdown format.
Guide consistent execution with digital forms, enforced checkpoints, work orders, approvals, and traceable data collected directly from the floor.
Replace paper with structured inputs for production, quality, safety, and compliance.
Purpose-built forms and checklists ready to deploy out of the box.
Checklists inside instructions capture completion and photos, with no general form builder.
Assign, track, execute, and resume operational work from one connected system.
One connected system for assigning, tracking, and resuming operational work.
Tasks are assigned and tracked, with no work order or maintenance module.
Create timestamped, attributable records across shifts, assets, sites, and teams.
Timestamped, attributable records generated automatically as work happens.
Task records show who completed each step and when, with no links to assets or lots.
Review and approve completed work without paper handoffs or delayed escalation.
Review and approval of completed work happens without paper handoffs or delayed escalation.
Managers verify supervised task execution, with no sign-off on individual work records.
Give the frontline a voice in how work improves. Capture feedback in context, route it to the right people, and connect every approved change back to training and execution.
Capture observations, questions, and improvement ideas directly within procedures.
Comments and media captured directly in context, at the point of work.
Workers leave feedback directly within SOPs.
Assign ownership, resolve issues, and maintain accountability for follow-through.
Feedback resolves inside the guide itself, routed through versioning and approval so it becomes part of the approved standard.
Feedback routes for review, with no assignment or due dates for resolution.
Highlight updates so workers quickly understand what changed and why.
Workers must acknowledge what changed before continuing; no silent updates.
Changes are marked and sent to targeted groups with acknowledgements and optional quizzes.
Turn feedback into approved standards, retraining, and measurable operational change.
A closed loop from frontline feedback to approved standard to retraining.
Feedback leads to updated procedures, team notification, and acknowledgement.
Turn frontline activity into visibility. Measure knowledge adoption, learning progress, work execution, deviations, and operational performance.
Analyze completion, execution, data capture, and operational activity.
Completion, execution, and data-capture activity analyzed from one connected system.
Activity reports cover task completion and acknowledgements.
Surface recurring exceptions and patterns across production and frontline work.
Recurring exceptions and patterns surfaced automatically from execution data.
Managers see consolidated feedback, with no analysis of recurring exceptions.
Understand qualifications, gaps, and available capability across teams and sites.
A live view of qualifications, gaps, and available capability across sites.
The skills matrix shows capabilities and gaps across teams and sites.
Bring Dozuki data into Power BI, Tableau, and enterprise analytics environments.
A native connector purpose-built around frontline data.
Data can feed a customer data warehouse, with no named BI connector.
Connect frontline knowledge, training, and execution with the enterprise systems that manage people, production, assets, identity, and reporting.
Trigger guidance and workflows based on machine status, production events, or jobs.
Native integration patterns built for live production systems.
MES and IoT are listed as integration targets, with no named systems.
Embed standard work in asset maintenance and return verified execution records.
Standard work embedded directly into maintenance systems, with verified records returned.
No named EAM or CMMS integration.
Align roles, managers, locations, training assignments, and employee lifecycle data.
Roles, managers, locations, and employee lifecycle data stay aligned automatically.
HRIS is a standard integration target, with no named connectors.
Combine frontline data with enterprise analytics for broader operational insight.
Frontline data combines directly with enterprise analytics for broader operational insight.
Data warehouse integration lets BI tools combine frontline and operational data.
Reduce internal strain and accelerate time to value with experienced guidance, conversion services, implementation support, and scalable enablement.
Launch faster with expert-led setup, structure, configuration, and rollout support.
A dedicated team designs your architecture, governance, and rollout.
Browser-based rollout with personalized onboarding.
Transform paper, PDFs, presentations, and documents into usable digital standards.
A dedicated team of experienced technical writers converts your paper, PDFs, and legacy documents into usable digital standards.
AI imports PDF, Word, Excel, and PowerPoint files and turns videos into SOPs.
Maintain audit-ready validation evidence for regulated environments and releases.
Audit-ready validation evidence, including FDA 21 CFR Part 11 support.
Audit reports are marketed for FDA compliance, with no validation package.
Build confident administrators, authors, trainers, supervisors, and frontline users.
A structured enablement program for every role in the rollout.
A support team handles configuration and training.
The intelligence, governance, reasoning, and orchestration layer across Dozuki.
Answers questions, generates content, advises users, initiates action, and coordinates specialized agents.
Understands intent and coordinates specialized agents across knowledge, workforce, operations, and improvement.
No AI assistant in the product.
Transforms documents and frontline video into digital work instructions.
Turns a recorded process or legacy file into a structured, editable guide automatically.
AI converts documents and videos into SOPs.
Generates knowledge checks and assessments from approved content.
Generates assessments straight from approved content, and helps grade them.
AI generates quizzes from SOP content.
Finds recurring problems and recommends improvement opportunities.
Recurring problems surfaced automatically, with improvement opportunities recommended.
No AI detection of recurring problems.
Surfaces trends, anomalies, and opportunities across operational data.
Trends and anomalies surfaced automatically across operational data.
No AI trend or anomaly detection.
Hosting and device options built for regulated, defense-adjacent, and industrial environments.
Host data in a government-community cloud built for regulated, defense-adjacent, and public-sector environments.
A government-community cloud option supports regulated and public-sector deployments.
No GovCloud hosting.
Extend hands-free access to work instructions and data capture to industrial wearable devices.
RealWear wearable device support extends hands-free access to instructions and data capture.
Runs in a browser, with no wearable-specific support.
Protect sensitive data with ITAR-certified infrastructure, meeting strict export control compliance standards.
ITAR-certified infrastructure protects sensitive data and meets strict export control compliance standards for defense-adjacent environments.
No ITAR-compliant infrastructure.
Ensure reliable platform access with 99.95% system uptime, minimizing disruptions to critical operations.
A 99.95% uptime SLA keeps critical operations running with minimal disruption.
A standby replica covers outages, with no published uptime SLA.
Meet ISO 9001:2015 standards with tools for standardized procedures, document control, and continuous improvement.
ISO 9001:2015 certification backs standardized procedures, document control, and continuous improvement.
No ISO 9001 certification for the vendor.
Deploy in specific international regions, such as APAC, to meet local data residency needs beyond U.S.-based GovCloud.
Deployment in specific overseas regions, such as APAC, meets local data residency needs.
No named hosting regions or data-residency options.
Yes. Epicor acquired Acadia Software in October 2024 and sells it as the Acadia Connected Worker Platform. Epicor also offers a separate operator-guidance product, Connected Process Control.
For teams evaluating their options, the practical question is which platform will carry your standard work, training, and execution program across every plant.
Dozuki is built for manufacturing and focused on that program: approved procedures, the training behind them, the evidence of execution, and the feedback that improves them.
The difference shows up as the library grows and more teams depend on it.
Dozuki gives authors a structured visual format with annotated images, matching image markers and instruction bullets, and recognizable caution and note styles. Configurable approvals, version history, periodic reviews, and scheduled releases keep content current, and ChangeAware AI helps workers understand what changed.
Workers get a familiar format on every guide, and process owners get a repeatable way to maintain it.
Dozuki makes the approved procedure the foundation of a structured training program.
Teams build role-based courses and knowledge checks from approved procedures, validate proficiency through practical assessments and trainer sign-offs, and track qualifications in a skills matrix. Dedicated TWI Job Instruction Breakdown views help trainers teach consistently, and SCORM support brings external learning into the same program.
Supervisors can see what each person learned, how long it took, and where more support is needed.
Yes. Forms, required inputs, quality checks, supervisor sign-offs, and work orders capture data as work happens, alongside the instructions used to perform it.
Records are time-stamped and attributable, so teams can see how the work was performed across shifts, assets, and sites, and spot recurring deviations that need action.
Acadia's AI focuses on creating content: converting documents and video into SOPs and generating quizzes.
Dozuki covers that and more. CreatorPro AI turns existing documents and expert videos into editable guides and generates knowledge checks. ChangeAware AI explains revisions. The Forge AI Assistant supports deeper questions and troubleshooting using operational knowledge.
AI supports authors, trainers, and operators across the full life of the standard, not only the first draft.
Dozuki connects with ERP, MES, EAM, CMMS, HRIS, and BI systems through its APIs and enterprise integration options, with connections scoped to your environment.
Define which system owns each workflow and record, so workers have a clear place to go and data flows where your teams need it.
You can start with the content you already have. CreatorPro AI helps convert existing documents and videos into structured, editable guides, and Dozuki's content-conversion services provide additional support.
Process experts review and approve the result before release. Start with the procedures where inconsistency costs the most, then expand.
Yes. Start with a defined process, line, or team and expand after workers and supervisors validate the new workflow.
Bring the instructions, training, and execution requirements for that area into Dozuki together. Plan acknowledgement history, skills records, and integrations as their own part of the transition.
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