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L2L, which acquired SwipeGuide in 2024, is built around Dispatch: routing downtime, maintenance, and quality issues in real time, with SwipeGuide work instructions authored in a separate workspace and opened alongside. Dozuki puts approved standard work at the center of the operation, connecting clear visual instructions, practical training, verified execution, and frontline feedback in one platform, so every shift learns and follows the same method.
See how each platform supports the people who create instructions, prepare workers, manage changes, and verify execution.
| Feature | Dozuki | L2L |
|---|---|---|
| Digital Standard Work Develop consistent, visual step-by-step procedures using structured formats that are straightforward to follow and modify. | ||
| Version History & Audit Trails Maintain comprehensive revision records, restore prior versions, and document all changes. | ||
| Approval Workflows Route content through configurable review and approval steps before reaching workers. | ||
| Periodic Review Schedule recurring content reviews to ensure procedures stay accurate, compliant, and current. | ||
| Rich Media Instructions Include annotated images, video, files, and visual guidance to boost comprehension. | ||
| Scheduled Releases Coordinate publishing, communication, and retraining with advance planning. | ||
| Machine Translation Deliver standardized knowledge across multilingual workforces rapidly. | ||
| QR Code Access Link equipment and workstations directly to relevant guides, categories, or workflows. | ||
| Enterprise Search Enable workers to quickly locate approved answers across guides, wikis, and files. | ||
| Role-Based Learning Assign appropriate learning by role, responsibility, location, team, or qualification. | ||
| Guided Onboarding Create repeatable learning paths that help newcomers become productive faster. | ||
| Work-Centric Courses Construct training from real procedures using video, imagery, and operational content. | ||
| Embedded Assessments Validate comprehension with quizzes directly tied to approved Guides and Wikis. | ||
| On-the-Job Validation Confirm real-world proficiency through practical assessments and supervisor sign-off. | ||
| Skills Management Map qualifications, identify skill gaps, and assess workforce capability. | ||
| Automated Retraining Trigger retraining when standards change, qualifications expire, or roles evolve. | ||
| Compliance Reporting Track completion, overdue assignments, certifications, and readiness across teams. | ||
| TWI Job Instruction Support repeatable teaching with Job Instruction Breakdown views built for TWI. | ||
| SCORM Compatibility Blend external eLearning libraries with work-centered training in one experience, backed by a Vector Training Solutions partnership for direct SCORM import and pre-packaged content. | ||
| Training Performance Understand completion duration and identify where learners slow down or get stuck. | ||
| Audit-Ready Records Generate complete course completion records with assessment and data capture evidence. | ||
| Digital Forms & Checklists Replace paper with structured inputs for production, quality, safety, and compliance. | ||
| Work Order Management Assign, track, execute, and resume operational work from one connected system. | ||
| Required Data Inputs Enforce required fields, quality checks, sign-offs, and checkpoints during execution. | ||
| Real-Time Traceability Create timestamped, attributable records across shifts, assets, sites, and teams. | ||
| Supervisor Sign-Off Review and approve completed work without paper handoffs or delayed escalation. | ||
| Deviation Tracking Monitor exceptions across operations and identify recurring issues that need action. | ||
| Offline Execution Keep procedures and work orders available when connectivity is limited. | ||
| Operational Control Center Monitor active work, status, issues, and execution across frontline operations. | ||
| Frontline Comments Capture observations, questions, and improvement ideas directly within procedures. | ||
| Media-Rich Feedback Attach photos and video to provide clear context from the point of work. | ||
| Comment Resolution Assign ownership, resolve issues, and maintain accountability for follow-through. | ||
| Change Awareness Highlight updates so workers quickly understand what changed and why. | ||
| Digest Notifications Keep users informed of relevant updates without overwhelming them with alerts. | ||
| Structured Improvement Loop Turn feedback into approved standards, retraining, and measurable operational change. | ||
| Training Dashboards Track assignment status, completion, overdue learning, and workforce readiness. | ||
| Training Performance Identify completion times, bottlenecks, and stages where learners need support. | ||
| Skills Visibility Understand qualifications, gaps, and available capability across teams and sites. | ||
| Workflow Reporting Analyze completion, execution, data capture, and operational activity. | ||
| Deviation Analytics Surface recurring exceptions and patterns across production and frontline work. | ||
| Adoption & Utilization Measure how workers and teams engage with content, training, and workflows. | ||
| Data Connector Bring Dozuki data into Power BI, Tableau, and enterprise analytics environments. | ||
| Unified Reporting Combine Dozuki data with HR, production, quality, and performance systems. | ||
| API & Webhooks Sync data, automate workflows, and connect Dozuki with other business systems. | ||
| SCIM & SSO Automate user provisioning, deactivation, team assignment, and secure access. | ||
| HRIS Integration Align roles, managers, locations, training assignments, and employee lifecycle data. | ||
| LMS Integration Unify compliance and operational learning while consolidating training records. | ||
| MES Integration Trigger guidance and workflows based on machine status, production events, or jobs. | ||
| EAM / CMMS Integration Embed standard work in asset maintenance and return verified execution records. | ||
| ERP Integration Connect frontline execution with inventory, materials, work orders, and planning. | ||
| BI Integration Combine frontline data with enterprise analytics for broader operational insight. | ||
| Accelerated Deployment Launch faster with expert-led setup, structure, configuration, and rollout support. | ||
| Legacy Content Conversion Transform paper, PDFs, presentations, and documents into usable digital standards. | ||
| Site Architecture Design categories, permissions, workflows, and governance for long-term scale. | ||
| Training & Enablement Build confident administrators, authors, trainers, supervisors, and frontline users. | ||
| Change Management Support process, behavior, and cultural change across manufacturing environments. | ||
| Integration Optimization Connect Dozuki to enterprise systems while minimizing complexity and duplication. | ||
| Software Validation Maintain audit-ready validation evidence for regulated environments and releases. | ||
| Transformation Best Practices Apply proven methods that reduce false starts and improve long-term adoption. | ||
| Assistant Answers questions, generates content, advises users, initiates action, and coordinates specialized agents. | ||
| Knowledge Agent Provides conversational access to approved operational knowledge. | ||
| Digitization Agent Transforms documents and frontline video into digital work instructions. | ||
| Content Quality Agent Reviews content for clarity, consistency, and frontline readiness. | ||
| Guide Comparison Agent Identifies differences and opportunities to standardize procedures. | ||
| Release Agent Generates release notes for authors during process creation and updates. | ||
| Training Agent Builds targeted learning based on role, work, and performance needs. | ||
| Quiz Agent Generates knowledge checks and assessments from approved content. | ||
| Skills Agent Identifies skill gaps and connects qualified people to critical work. | ||
| Change Agent Explains what changed and keeps teams aligned to new standards. | ||
| Troubleshooting Agent Guides workers through diagnosis using approved procedures and context. | ||
| Visual Verification Agent Uses images and video to help verify work was completed correctly. | ||
| Operations Agent Coordinates workflows and recommends actions that improve execution. | ||
| Audit Prep Agent Assembles evidence and identifies gaps before an audit. | ||
| CI Agent Finds recurring problems and recommends improvement opportunities. | ||
| Insights Agent Surfaces trends, anomalies, and opportunities across operational data. | ||
| Analytics Agent Answers business questions and explains performance using Dozuki data. | ||
| GovCloud Hosting Host data in a government-community cloud built for regulated, defense-adjacent, and public-sector environments. | ||
| Wearable Device Support Extend hands-free access to work instructions and data capture to industrial wearable devices. | ||
| ITAR Certified Infrastructure Protect sensitive data with ITAR-certified infrastructure, meeting strict export control compliance standards. | ||
| Availability: 99.95% Ensure reliable platform access with 99.95% system uptime, minimizing disruptions to critical operations. | ||
| ISO 9001:2015 Meet ISO 9001:2015 standards with tools for standardized procedures, document control, and continuous improvement. | ||
| Encryption at Rest and in Transit Protect sensitive data with robust encryption, securing information whether stored or transmitted. | ||
| IP Whitelisting Restrict access to authorized networks only, enhancing security and preventing unauthorized connections. | ||
| SOC 2 Compliance Adhere to rigorous security standards, ensuring data integrity and customer trust in a secure environment. | ||
| Sandbox Environment Test and refine workflows in a risk-free environment, enabling experimentation and training without affecting live operations. | ||
| Regional Deployment Deploy in specific international regions, such as APAC, to meet local data residency needs beyond U.S.-based GovCloud. | ||
Create, control, translate, approve, and distribute the operational standards your workforce depends on.
Develop consistent, visual step-by-step procedures using structured formats that are straightforward to follow and modify.
Structured, step-by-step visual work instructions built for the shop floor.
Guides are built as topics, instructions, and steps in a separate guide workspace and opened from Dispatch.
Schedule recurring content reviews to ensure procedures stay accurate, compliant, and current.
Recurring review cycles keep every procedure accurate, compliant, and current.
Reminder cycles prompt approvers to re-approve, once an approval workflow is set up.
Route content through configurable review and approval steps before reaching workers
Native multi-stage approvals with automatic change detection, ready out of the box.
Guide approvals run with one approver, all approvers, or a set order.
Include annotated images, video, files, and visual guidance to boost comprehension.
In-line annotation and markup built for visual, easy-to-follow instructions.
Steps carry images, GIFs, and video, with limited image editing.
Turn standard work into structured learning. Assign by role, validate understanding, track qualifications, and keep teams ready as standards evolve.
Assign appropriate learning by role, responsibility, location, team, or qualification.
Courses built from real procedures, assigned automatically by role, location, or qualification.
Skill profiles assign required skills and learning activities by job, team, and line.
Map qualifications, identify skill gaps, and assess workforce capability.
A live skills matrix that maps qualifications and surfaces gaps automatically.
Skills matrices track levels, gaps, and certificates, split across two skills modules.
Confirm real-world proficiency through practical assessments and supervisor sign-off.
Supervisor sign-off and practical assessments built into the training flow.
Assessors rate workers against defined criteria across five skill levels.
Support repeatable teaching with Job Instruction Breakdown views built for TWI methodology.
Exclusive TWI Institute partnership, with JIB views purpose-built for the methodology.
No TWI Job Instruction Breakdown format.
Guide consistent execution with digital forms, enforced checkpoints, work orders, approvals, and traceable data collected directly from the floor.
Replace paper with structured inputs for production, quality, safety, and compliance.
Purpose-built forms and checklists ready to deploy out of the box.
Checklists capture shop floor data and can launch follow-up Dispatches from answers.
Assign, track, execute, and resume operational work from one connected system.
One connected system for assigning, tracking, and resuming operational work.
A built-in CMMS handles work orders, preventive maintenance, and spare parts.
Create timestamped, attributable records across shifts, assets, sites, and teams.
Timestamped, attributable records generated automatically as work happens.
Dispatches and checklist answers are time-stamped to line, machine, product, and user.
Review and approve completed work without paper handoffs or delayed escalation.
Review and approval of completed work happens without paper handoffs or delayed escalation.
Document approvals and skill assessments route to approvers.
Give the frontline a voice in how work improves. Capture feedback in context, route it to the right people, and connect every approved change back to training and execution.
Capture observations, questions, and improvement ideas directly within procedures.
Comments and media captured directly in context, at the point of work.
Viewers leave feedback on guides, and operators comment on Dispatches.
Assign ownership, resolve issues, and maintain accountability for follow-through.
Feedback resolves inside the guide itself, routed through versioning and approval so it becomes part of the approved standard.
Checklist issues can become tracked Dispatches, while guide feedback isn't assigned or tracked.
Highlight updates so workers quickly understand what changed and why.
Workers must acknowledge what changed before continuing; no silent updates.
Approvers see a change statement, with no notice to workers of what changed.
Turn feedback into approved standards, retraining, and measurable operational change.
A closed loop from frontline feedback to approved standard to retraining.
Root cause and kaizen tools exist, with no path from guide feedback to a revised standard and retraining.
Turn frontline activity into visibility. Measure knowledge adoption, learning progress, work execution, deviations, and operational performance.
Analyze completion, execution, data capture, and operational activity.
Completion, execution, and data-capture activity analyzed from one connected system.
A report library covers checklist compliance, Dispatches, work orders, and downtime.
Surface recurring exceptions and patterns across production and frontline work.
Recurring exceptions and patterns surfaced automatically from execution data.
OEE Paretos and downtime rankings surface recurring losses by line and shift.
Understand qualifications, gaps, and available capability across teams and sites.
A live view of qualifications, gaps, and available capability across sites.
A skill requirement matrix shows levels and outstanding training by role, line, and machine.
Bring Dozuki data into Power BI, Tableau, and enterprise analytics environments.
A native connector purpose-built around frontline data.
Data reaches BI tools through the API, exports, and a Power BI connector.
Connect frontline knowledge, training, and execution with the enterprise systems that manage people, production, assets, identity, and reporting.
Trigger guidance and workflows based on machine status, production events, or jobs.
Native integration patterns built for live production systems.
Machine, PLC, and SCADA signals trigger Dispatches and condition-based maintenance.
Embed standard work in asset maintenance and return verified execution records.
Standard work embedded directly into maintenance systems, with verified records returned.
A built-in CMMS, plus API connections to external maintenance systems.
Align roles, managers, locations, training assignments, and employee lifecycle data.
Roles, managers, locations, and employee lifecycle data stay aligned automatically.
No packaged HRIS connector. HR integrations are custom services work.
Combine frontline data with enterprise analytics for broader operational insight.
Frontline data combines directly with enterprise analytics for broader operational insight.
BI tools pull data through the API or exports, with no managed warehouse.
Reduce internal strain and accelerate time to value with experienced guidance, conversion services, implementation support, and scalable enablement.
Launch faster with expert-led setup, structure, configuration, and rollout support.
A dedicated team designs your architecture, governance, and rollout.
Implementation is quoted at 14 to 60 days, while reviewers report about four months.
Transform paper, PDFs, presentations, and documents into usable digital standards.
A dedicated team of experienced technical writers converts your paper, PDFs, and legacy documents into usable digital standards.
AI drafts guides and checklists from PDFs and task videos.
Maintain audit-ready validation evidence for regulated environments and releases.
Audit-ready validation evidence, including FDA 21 CFR Part 11 support.
21 CFR Part 11 support is claimed, with no validation package.
Build confident administrators, authors, trainers, supervisors, and frontline users.
A structured enablement program for every role in the rollout.
Post go-live training and an online course library.
The intelligence, governance, reasoning, and orchestration layer across Dozuki.
Answers questions, generates content, advises users, initiates action, and coordinates specialized agents.
Understands intent and coordinates specialized agents across knowledge, workforce, operations, and improvement.
Execution AI answers questions about Dispatches and runs maintenance-focused Solvers.
Transforms documents and frontline video into digital work instructions.
Turns a recorded process or legacy file into a structured, editable guide automatically.
AI drafts guides from PDFs and task videos.
Generates knowledge checks and assessments from approved content.
Generates assessments straight from approved content, and helps grade them.
No AI quiz or assessment generation.
Finds recurring problems and recommends improvement opportunities.
Recurring problems surfaced automatically, with improvement opportunities recommended.
Failure pattern and PM effectiveness Solvers flag recurring failures.
Surfaces trends, anomalies, and opportunities across operational data.
Trends and anomalies surfaced automatically across operational data.
AI Lenses flag bottlenecks and recurring failures across lines and shifts.
Hosting and device options built for regulated, defense-adjacent, and industrial environments.
Host data in a government-community cloud built for regulated, defense-adjacent, and public-sector environments.
A government-community cloud option supports regulated and public-sector deployments.
AWS GovCloud hosting is offered for government and defense customers.
Extend hands-free access to work instructions and data capture to industrial wearable devices.
RealWear wearable device support extends hands-free access to instructions and data capture.
No current wearable device support.
Protect sensitive data with ITAR-certified infrastructure, meeting strict export control compliance standards.
ITAR-certified infrastructure protects sensitive data and meets strict export control compliance standards for defense-adjacent environments.
GovCloud deployment with U.S.-persons operations is offered for ITAR customers.
Ensure reliable platform access with 99.95% system uptime, minimizing disruptions to critical operations.
A 99.95% uptime SLA keeps critical operations running with minimal disruption.
Uptime is stated as 99.9% on one page and 99% on another, with no SLA.
Meet ISO 9001:2015 standards with tools for standardized procedures, document control, and continuous improvement.
ISO 9001:2015 certification backs standardized procedures, document control, and continuous improvement.
No ISO 9001 certification for the vendor.
Deploy in specific international regions, such as APAC, to meet local data residency needs beyond U.S.-based GovCloud.
Deployment in specific overseas regions, such as APAC, meets local data residency needs.
Hosted on AWS or GovCloud, without named regions or data-residency options.
SwipeGuide is now part of L2L and is no longer offered as a standalone product. That makes this a useful time to revisit what your team needs from its work-instruction platform.
Dozuki centers your program on approved standard work: creating clear visual procedures, teaching the method, validating proficiency, and capturing execution records. You can build that program while retaining the production and maintenance systems already serving your operation.
Choose Dozuki when your priority is making operational knowledge easier to create, control, teach, and apply across the workforce.
The daily work of authoring and maintaining instructions deserves as much attention as the finished guide.
Dozuki gives authors a consistent step-by-step format, integrated image markup, matching visual markers and instruction bullets, and recognizable caution and note styles. That helps experts explain complex tasks without redesigning the presentation for every procedure.
Approvals, version history, periodic reviews, and scheduled releases support the ongoing life of the standard. The benefit grows as more authors contribute and more teams depend on the library: a familiar format for workers and a repeatable maintenance process for owners.
Choose Dozuki when you need structured learning and practical qualification in the same program.
Dozuki combines procedure-based courses, embedded knowledge checks, hands-on assessments, and trainer sign-offs. SCORM support brings external e-learning into the same experience, while dedicated TWI Job Instruction Breakdown views help trainers teach consistently.
That gives supervisors more than a qualification status. They can follow the learning and assessment behind it, identify incomplete requirements, and keep training connected to the procedures employees perform.
Approving a revision is only the beginning. Workers need to understand what changed and be ready to perform the new method.
Dozuki connects controlled updates with change communication and retraining. ChangeAware AI explains revisions, acknowledgment tracking records review, and procedure changes can trigger new training assignments.
Supervisors can track outstanding learning and validate readiness through assessments. That reduces the follow-up required to bring every shift onto the same version of the work.
No. You can improve standard work and training without making a maintenance or production-system replacement part of the project.
Dozuki can connect with MES, ERP, EAM, CMMS, and other enterprise systems. It also supports its own forms, required inputs, sign-offs, and work orders, so teams can capture evidence alongside the instructions used to perform the task.
Start with the operational gap you need to close. Define where each workflow belongs, then scope the connections needed to keep guidance and records accessible.
A resolved issue becomes more valuable when the next worker knows how to avoid it.
Dozuki helps teams turn the lesson into an approved method. Workers submit feedback in the context of a procedure, process owners revise the guidance, and the approved change can flow into training and execution.
For a recurring changeover error, that means documenting the correct sequence, highlighting the critical check, teaching the revised method, and capturing the result. The improvement becomes part of how the job is performed across shifts.
Generating a first draft is one part of managing operational knowledge. The ongoing work includes validating the content, teaching it, explaining revisions, and helping workers apply it.
CreatorPro AI helps turn existing documents and expert videos into editable guides and generate knowledge checks from approved content. ChangeAware AI helps communicate revisions, while the Forge AI Assistant supports deeper questions and troubleshooting.
Dozuki puts AI into the recurring responsibilities of authors, trainers, and operators. Evaluate the time saved across that full process, including the work required after the first guide is created.
Compare the complete program you intend to run: authoring, approvals, training delivery, skills validation, execution records, and ongoing administration.
Include the modules and services required, the systems you plan to retain, and the time your team will spend maintaining content and coordinating changes. A broader feature catalog creates value when those capabilities address your actual operating needs.
Dozuki provides a focused foundation for standard work, learning, and execution. The financial case should reflect both the software investment and the internal work it helps reduce.
Your existing content can provide the starting point. The migration approach depends on what can be exported and which images, videos, attachments, and records need to be retained.
CreatorPro AI helps convert supported documents and videos into editable guides, and Dozuki's content-conversion services provide additional support. Process experts review and approve the result before release.
Begin with a defined line, process, or team. Validate the instructions, training, and execution workflow before expanding, with a separate plan for historical records, integrations, and any L2L Dispatch or maintenance routines you intend to retain.
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