How Dozuki Streamlines Authoring Time

Traditional methods of updating and distributing process documentation can be incredibly time consuming. For one Fortune 100 heavy machinery manufacturer, the manual process...

How Dozuki Streamlines Knowledge Transfer

Dozuki is changing how companies operate by eliminating unnecessary steps from critical workflows. This article explores how to drive efficiency and highlights a real-world...

How 3M Continues to Innovate During COVID

Amid the COVID-19 pandemic, 3M has been integral in maintaining domestic and international supplies of essential PPE. These production and supply chain challenges required...

Insights from the Field: Can Tribal Knowledge Actually Work?

Recently, I had a chance to visit one of our larger manufacturing clients. Of the many insights gained on that trip, one stood above the rest — tribal knowledge used to...

Upgrading Processes with Continuous Improvement

Many companies implement formal versions of Lean or Agile methods, but others have grown with the flexibility that continuous improvement provides, giving them the freedom to...

Clear Guides for Complex Procedures

Who is Improve International? Founded in 1998, Improve International recognizes that education—even for the most accomplished, professional veterinarians—doesn’t end when...

Electronic Work Instructions for Field Technicians

Who is Sterling Bank Services? Sterling Bank Services is a consultative solution, based in Montana and designed for the maintenance and security of bank equipment...