- For Your Industry
Part 1: People vs. Problems
When it comes to problem solving, you need to identify the leader and understand their role, only then can you attempt to implement countermeasures.
- Understanding your leaders role in problem solving
- The scientific method
- PDCA and A3 thinking
Part 2: Understand Your Problems
Breaking problems down into concise problem statements help make them more manageable. Learn the eight-step problem solving method to implement countermeasures, determine effectiveness, and standardize improvements.
- Problem statements: What is the problem you need to solve?
- The 8-step problem solving method
Part 3: Developing People Into Problem Solvers
Problem solving is about people, find out how they’re a game changer to your problem solving strategies. Discussions on leadership characteristics and continuous improvement.
- The culture of Kaizen
- The 6 basic human needs
- What makes a successful a Kaizen leader