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Streamlined Work Instruction Management
When numerous software tools are linked together, creation and process improvements can quickly slow down version distribution, leaving outdated information on production lines. Says Matthews of the issue, “We were having problems with old versions being on the floor or newer versions being on the floor that weren’t visible to operators yet due to the system not updating fast enough.” Since implementing Dozuki, freshly approved versions are immediately sent to workstations on production lines—a process that previously took a couple days.
Now, line operators are always working from current versions, and incremental changes can be created on the fly using the Dozuki mobile app. This allows multiple team members to review critical work instructions on the line, providing an in context (kaizen) audit to accurately update instructions. Matthews recalls a specific instance, “I was able to implement the comments of all four auditors, take and upload new photos into the work instruction, and show them the updated version immediately—all from my phone. They were impressed that it got updated so quickly.”
Managing Implementation Quickly with Dozuki Services
Once Matthews and his team made the decision to move forward with Dozuki, the project of bringing existing and archived work instructions into the system fell on their shoulders—all while continuing to build and update the existing library of instructions. With a team of five this would be a nearly insurmountable task.
Rather than straining internal resources or jumping through hoops to hire an intern, the Husqvarna team turned to Dozuki’s conversion services to complete the migration. By leveraging the expertise of the Dozuki documentation team, existing instructions were able to quickly be created in Dozuki while Matthews and his team built new instructions in the system.
“There is no way we would have been able to get up and running with Dozuki as fast as we did without the conversion team, we just don’t have the resources to do it.” Matthews recalls it being both an easy decision for him and the management team, “it was a good price too, we just couldn’t pass it up.” Ultimately, this decision led to a much faster project implementation and significant staff time savings.