Industrial businesses are going through rapid changes brought on by new digital tools and the industrial internet of things (IIoT). Digital transformation has been identified as a primary goal for many manufacturers, but the dots have yet to be connected between these strategies and existing Quality Management Systems (QMS).
Learn how to leverage the intersection of people, processes, and technology to break down the silos of ownership and improve quality faster.
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“A bad system will beat a good person every time."
It’s time for manufacturers to recognize that the future of quality will become a balancing act between new technology and human-centric processes that make a business successful. By transforming standardization, integrating data analytics with human insights, and improving training methods—proactive companies can approach the future of quality management and Industry 4.0 with confidence.
A recent study found that almost 85% of quality issues are caused by worker errors. This means that either lack of procedural adherence or poor training are still where most quality issues originate.
With the digital advancements that Industry 4.0 provides, implementing and prioritizing a QMS has never been easier. Modern technology has made communication more streamlined and accessible than ever, while automation has presented unprecedented opportunities for data collection and efficiency. By embracing these new tools, manufacturers have an opportunity to significantly reduce their quality costs. The future of quality and Industry 4.0 focuses on the intersection of people, processes, and technology.
Industry 4.0 provides Quality Systems an opportunity to improve numerous aspects of organizations, this is just a sampling:
Culture: Technologies help provide insights to cross-functional teams, allowing them an opportunity to connect and view quality initiatives and key culture components.
Training: Benchmarking competency and scaling the sharing of knowledge allow companies to reduce ‘brain drain’ and ensure approved processes are being implemented across the board.
Compliance: Digital tools create the opportunity to automate compliance and reduce overhead, with having configurable and out-of-the-box solutions for validation.
Connectivity: Tablets, sensors, and moveable workstations enable companies to automatically integrate feedback into other business systems. This breaks down barriers of information across departments, allowing for faster improvements and data-driven decision making.
Data: Advanced technologies allow companies to gather real-time metrics to ensure accuracy and transparency. These tools can help prescribe future actions to prevent repeating errors— shifting from reactive to proactive responses.
Scalability: Cloud computing allows for controlled reconciliation of best practices, competencies, and improvement updates across locations. Not only can this key information grow to almost unlimited size, but it can also be tracked, updated, and distributed instantly—from anywhere.
The above is just a sample of insights for the benefits and strategies of implementing an effective QMS in Industry 4.0, see the full list in the whitepaper.