Dozuki Unveils Forge AI: Built for the Next Generation of Industrial Operations

Embedded experiences and a dynamic AI Assistant help manufacturers scale expertise, strengthen workforce capability, and improve operational performance.

Dozuki, the leading Connected Worker Platform for industrial operations, today announced Dozuki Forge AI, an industrial AI layer designed to help manufacturers scale expertise, strengthen workforce capability, and improve operational performance. Forge AI combines embedded experiences that support defined workflows with a dynamic AI Assistant that helps people investigate problems and explore improvements. Both build on the operational knowledge and context already connected through Dozuki.

The launch comes at a critical moment for industrial companies.

Experienced workers are leaving, taking decades of hard-earned operational knowledge with them. The work replacing them is becoming more complex. Plants are under pressure to increase productivity, quality, and uptime while operating with leaner teams. And manufacturers are being asked to adopt AI at the same time many are still struggling to capture, standardize, and operationalize the knowledge their people rely on every day.

Forge AI is built for that reality.

Rather than layering generic AI on top of disconnected industrial systems, Forge AI is woven throughout the Dozuki Connected Worker Platform, where operational knowledge, workforce skills, frontline workflows, worker collaboration, and performance signals already come together.

This gives industrial organizations an AI foundation grounded in the way their people actually work.

“Manufacturing doesn't have a shortage of intelligence. It has a challenge capturing it, scaling it, and putting it in the hands of the people who need it,” said Jerry Dolinsky, CEO of Dozuki. “The most valuable operational knowledge in the world is sitting inside the heads of experienced workers and being created on factory floors every day. Forge AI turns that expertise into an advantage the entire organization can use.”

“Imagine every new operator having access to the knowledge of your most experienced employee. Every supervisor knows where capability gaps exist before they affect production. Every plant manager is able to see patterns across thousands of frontline interactions. That's the future we're building with Forge AI.”

AI Built Around the People Who Know the Work

Forge AI extends intelligence across the connected worker lifecycle, from capturing expert knowledge, to developing workforce capability, to supporting execution, to identifying the next opportunity for improvement.

For leaders, the value is twofold: help teams execute consistently today and build their capacity to improve tomorrow. Forge AI brings these priorities together through two complementary experiences.

Embedded experiences bring AI directly into defined workflows. CreatorPro AI helps turn expertise into guidance and knowledge checks. ChangeAware AI helps communicate procedure updates so workers understand the latest standard. VisualVerify AI is designed to compare captured evidence with an approved reference and flag visible differences for review. The shared aim is to make expertise easier to apply where work happens.

The dynamic AI Assistant supports questions that require exploration. Workers and operational leaders can troubleshoot an issue, investigate recurring patterns, or explore an improvement opportunity through a conversation that develops with each follow-up. This helps teams move from an initial question toward a clearer understanding of what to do next.

Both experiences are powered by specialized AI agents and the operational context connected inside Dozuki, including approved knowledge, workforce qualifications, workflows, frontline feedback, and performance signals. This shared foundation helps organizations put expertise to use across teams and sites while keeping people responsible for decisions and actions.

• Knowledge Management: Preserve critical expertise and make trusted guidance easier to create, find, and apply across teams and sites.

• Learning Pathways: Turn operational knowledge into learning and assessments that help people build capability and prepare for the work ahead.

•  Operational Workflows: Support consistent execution with contextual guidance, troubleshooting, and checks that help teams recognize deviations and resolve issues.

• Worker Collaboration: Make procedure changes clear, share frontline insights, and keep teams aligned around the latest standard.

• Performance Analytics: Help leaders investigate recurring problems, understand performance patterns, and prioritize opportunities for improvement across the operation.

The result is a continuous intelligence loop: capture what your best people know, help everyone perform closer to that standard, learn from every execution, and use those insights to make the next shift better.

From Tribal Knowledge to Institutional Intelligence

For more than a decade, Dozuki has helped industrial companies digitize and standardize the way work gets done.

Today, more than 500 companies across 50+ countries use Dozuki to capture operational knowledge, develop workforce skills, guide frontline execution, and continuously improve their operations.

That foundation matters.

Industrial AI is only as valuable as the operational context behind it. Without trusted knowledge, current standards, workforce context, and real signals from the work itself, AI can generate answers without understanding how an operation actually runs.

Dozuki has spent years building that operational foundation.

Forge AI now puts intelligence across it.

Forge AI supercharges every worker, giving them the superpowers they need.

One example is CreatorPro AI, which transforms existing documents and frontline video into structured digital work instructions. At Blue Buffalo, CreatorPro AI reduced SOP creation time from four hours to under ten minutes, a 98% reduction, dramatically accelerating the process of turning frontline expertise into standardized knowledge.

Forge AI expands that approach across the operation.

Specialized agents can help digitize legacy knowledge, answer questions from approved procedures, explain process changes, create training and assessments, identify workforce skill gaps, support troubleshooting, prepare audit evidence, analyze operational performance, and identify continuous improvement opportunities.

The objective isn't simply to give manufacturers another AI tool.

It is to create an intelligence layer for industrial work.

AI shouldn't be about removing people from industrial operations. It should be about removing the limits on what those people can accomplish.

More Capable People. More Resilient Operations.

For industrial executives, the workforce challenge is becoming an operational performance challenge.

When experienced employees retire, expertise disappears. When training can't keep pace with hiring or process change, time-to-proficiency increases. When standards aren't accessible at the moment of work, variation grows. When frontline signals remain trapped inside individual plants or shifts, improvement slows.

Technology alone doesn't solve those problems.

The people closest to the work do.

Forge AI is designed to amplify them.

“AI shouldn't be about removing people from industrial operations. It should be about removing the limits on what those people can know and accomplish,” said Dolinsky. “Imagine every new operator having access to the knowledge of your most experienced employee. Every supervisor knows where capability gaps exist before they affect production. Every plant manager is able to see patterns across thousands of frontline interactions. That's the future we're building with Forge AI.”

Built around the people who know the work

Every role gets the intelligence to perform at its best.

They are the people who keep your operation moving. Forge AI elevates their expertise with faster answers, clearer guidance, and deeper insight at every moment of work.

The Oracle Training The Improver CI / OpEx The Guardian Quality The Dynamo Frontline Operations The Mechanic Maintenance The Strategist Operations

Activate Forge AIForge AI activated Hover or tap to activate

The role

Training Manager

Preserves expertise, develops workforce capability, and helps people become proficient faster.

What this role makes possibleA stronger workforce starts with the people who understand how the work gets done.

Activate Forge AI to see how this role is elevated.

Training Manager

The Oracle

Transforms operational knowledge into workforce capability.

Forge AI helps this roleCapture expertise, create learning faster, and keep every worker aligned to current standards.

• Turn frontline video and documents into structured guidance
• Generate assessments from approved operational content
• Explain changes without rebuilding training from scratch

Industrial AI Without Surrendering Operational Control

Forge AI is designed for industrial environments where trust, governance, and accountability matter.

Customer information remains isolated within each organization's Dozuki account and is not used to train shared AI models. Forge AI respects existing Dozuki permissions so employees can access only the knowledge and capabilities appropriate to their role.

Human accountability also remains central to the system. People remain responsible for consequential decisions, approvals, and actions.

This approach allows manufacturers to accelerate AI adoption while maintaining control over the operational knowledge and processes that define how their facilities run.

The Connected Worker, Supercharged by Forge AI

Dozuki believes the next generation of industrial performance will not come from AI operating separately from the workforce.

It will come from people and AI operating as one connected system.

Forge AI extends the value of the Dozuki Connected Worker Platform by making connected knowledge and operational context more useful to the people who rely on them. Embedded experiences help teams put expertise into practice within defined workflows. The dynamic AI Assistant helps them investigate what is happening and explore what could improve. Together, they support a more capable workforce and better-informed operational decisions.

Every captured procedure strengthens the knowledge base.

Every trained worker strengthens workforce readiness.

Every completed workflow creates operational context.

Every frontline observation creates another signal.

Every improvement makes the next shift smarter.

That is the promise of Forge AI: elevate every worker and improve every operation.

About Dozuki

Dozuki is the leading Connected Worker Platform for industrial operations, helping manufacturers build more capable, confident, and connected workforces. Dozuki brings operational knowledge, workforce development, frontline workflows, collaboration, and performance intelligence into one connected system — giving organizations the foundation to standardize work, accelerate workforce readiness, improve execution, and continuously improve across every shift and every site.

Founded in 2011, Dozuki powers more than 500 companies across more than 50 countries. With Forge AI, Dozuki brings industrial intelligence across the connected worker lifecycle, helping manufacturers transform frontline expertise into institutional capability and operational performance.

Learn more about Forge AI at www.dozuki.com/ai.