2 min read

How 3M Continues to Innovate During COVID

By Corey Brown

Amid the COVID-19 pandemic, 3M has been integral in maintaining domestic and international supplies of essential PPE. These production and supply chain challenges required innovation in order to train new employees faster and leverage a culture of continuous improvement.

Topics: Customer Stories Industry News
2 min read

Tribal Knowledge and the Millennial Generation

By Brian Sallee

Recently, I had a chance to visit one of our larger manufacturing clients. Of the many insights gained on that trip, one stood above the rest — tribal knowledge used to actually work

Topics: Customer Stories Workforce Training
3 min read

Patagonia's Journey to Train Their Customers

By Corey Brown

For years, Patagonia has set a high standard for product lifespan with their Ironclad Guarantee and unparalleled customer service. They’ve been providing free repair services for garments that have been ripped, torn, or otherwise damaged since 1973.

Topics: Customer Stories Workforce Training
5 min read

Upgrading Processes with Continuous Improvement

By Corey Brown

Many companies implement formal versions of Lean or Agile methods, but others have grown with the flexibility that continuous improvement provides, giving them the freedom to deviate from the formal approaches of Lean/Agile methods when needed.

Topics: Continuous Improvement Standard Work Customer Stories Digital Transformation
2 min read

Clear Guides for Complex Procedures

By Leslie Bloom

Who is Improve International?

Founded in 1998, Improve International recognizes that education—even for the most accomplished, professional veterinarians—doesn’t end when graduates pass the boards. It’s a process that should continue throughout any professional’s lifetime. Improve International connects veterinary professionals with the resources and experts they need to make education a lifelong commitment.

Topics: Customer Stories
1 min read

Electronic Work Instructions for Field Technicians

By Leslie Bloom

 

Topics: Standard Work Customer Stories Work Instructions