Maine based Oakhurst Dairy was recently sued by a handful of truck drivers seeking more than four years worth of overtime pay—but the suit wasn’t about milk distribution at all. Rather, the legal battle revolved around the use (or lack thereof) of a single comma. But grammar wasn’t the problem—standards were.
In 2014 a nuclear Waste Isolation Pilot Plant (WIPP) in Carlsbad, NM was the victim of poor revision control practices that lead to a half-billion dollar mistake; shutting down the facility for three years and sending six workers to the hospital.
That’s right, billion with a ‘B’.
While tragic, this accident presents an important opportunity to assess why good documentation practices matter and how we can proactively work to prevent similar mistakes in the future.