Training
Training
5 Technical Writing Mistakes to Avoid
7 min read
Here at Dozuki, we see a lot of technical documents. In all of this written work, we inevitably come across some mistakes. But hey, pobody’s nerfect. That said, when you see...
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Standard Work
Millennials, Vinyls, and Documentation
5 min read
Vinyl is in the midst of a comeback. Perhaps it’s due to the unpredictable whims of Millennial trends. Or, perhaps it’s the byproduct of a digital backlash from consumers...
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Training
18 Books for Better Employee Training
2 min read
Books are a great way to learn new techniques to train and connect with your employees.
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Success Stories
Patagonia's Journey to Train Their Customers
5 min read
For years, Patagonia has set a high standard for product lifespan with their Ironclad Guarantee and unparalleled customer service. They’ve been providing free repair services...
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Standard Work
Lean Startups Need to Start Documenting to Scale
8 min read
For startups that have begun to establish themselves as a sustainable business, growing pains are only a matter of time.
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Standard Work
How Sloppy Revision Control Cost WIPP Half a Billion Dollars
5 min read
In 2014 a nuclear Waste Isolation Pilot Plant (WIPP) in Carlsbad, NM was the victim of poor revision control practices that lead to a half-billion dollar mistake; shutting...
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Product
Feature Spotlight: Photo Markup and Special Bullets
3 min read
Here at Dozuki, we emphasize the importance of creating visual work instructions, because we believe visual is always better.
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Training
How to Write a Great User Manual in 12 Steps
4 min read
A great user manual educates people about a product, while also teaching them how to use product features effectively. As an author, your ultimate goal is comprehension—you...
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Training
What McDonald’s Can Teach Us About Training
6 min read
Many years ago while managing the final inspection, packaging and shipping areas of a production plant, I was looking for a person to promote to line leader. I was having a...
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