1 min read

How-to Choose Industrial Tablets for Manufacturing

By Leslie Bloom on Jun 17, 2020 2:59:54 PM

Investing in technology is a key part of any company's digital transformation strategy. It's impossible to hit digital goals without the right hardware — and software — to achieve results. By modernizing your workforce for Industry 4.0, you are giving them the tools they need to meaningfully contribute to digital transformation goals, an essential tool for them is no longer a wrench, but a tablet.

4 min read

6 Strategies to Maximize Worker Safety

By Leslie Bloom on May 27, 2020 3:14:30 PM

In industrial companies, workplace safety is the #1 driver behind many key decisions. Not only is safety essential for protecting workers, it’s also essential for consistent production. According to the U.S. Bureau of Labor Statistics, there was a 39% increase in fatal injuries resulting from machinery between 2017 and 2018. In addition to fatal injuries, 2018 saw 2.8 million nonfatal workplace injuries reported in the U.S. alone.

Topics: Safety
1 min read

Free COVID-19 Workplace Signage

By Lucas Bishop on May 22, 2020 12:54:00 PM

Whether your team is on site, or working remotely, we know that your time is taxed by demanding workloads and new safety procedures. In an effort to take one task off your docket during COVID-19, we'd like to share some signage geared towards improving the sanitation efficiency of your workplace.

Topics: Safety
4 min read

How To Cross-Train Your Workforce

By Corey Brown on May 21, 2020 11:37:32 AM

Cross-training is an essential component of any successful manufacturing company. The flexibility it creates enables your operations to continue regardless of what operators are on the line. Cross-training adds more skills to the factory floor and enables companies to better leverage the skills of its workforce. It also gives expert workers the opportunity to mentor new employees and pass along valuable knowledge.

Topics: Workforce Training
1 min read

Is the U.S. Headed for a Manufacturing Boom?

By Corey Brown on May 18, 2020 1:17:04 PM

While many industrial businesses are impacted by the COVID-19 pandemic, good news for U.S. manufacturers may be on the horizon. In the recent April industry report by ThomasNet, "COVID-19 Impact on North American Manufacturing," two out of three manufacturers are looking to re-shore as production begins to pick back up. This may lead to a domestic manufacturing boom here in the United States, as companies revaluate their supply chain.

Topics: Industry News
3 min read

What is Tribal Knowledge?

By Corey Brown on May 1, 2020 10:29:12 AM

Many industrial businesses have heard of the dangers of relying on tribal knowledge. But what exactly does tribal knowledge mean? How does tribal knowledge impact my organization? How do I capture tribal knowledge?

Topics: Workforce Training
4 min read

Practical COVID-19 Tips for Manufacturing

By Eric Doster on Mar 30, 2020 12:56:00 PM

We are hearing a lot of great advice from our audience and customers about how to keep manufacturing and industrial operations running smoothly in the midst of a global coronavirus (COVID-19) pandemic. This article is intended to centralize a lot of this information so others can continue to operate while protecting the health and safety of their workforce.

Topics: Industry News
4 min read

Breaking Down the Skills Gap: Tribal Knowledge

By Lucas Bishop on Feb 20, 2020 8:15:00 AM

As the skills gap widens and more employees retire, decades of experience and company investment is predicted to walk out the door. With nearly ten thousand people turning retirement age daily, manufacturers will need to look towards proactive solutions to capture tribal knowledge and transfer it to the incoming workforce.

Topics: Workforce Training
4 min read

Breaking Down the Skills Gap: Training

By Corey Brown on Feb 12, 2020 7:30:00 AM

Manufacturing Institute estimated that 2.4 million job openings in manufacturing—accounting for half of all open positions—will go unfilled between 2018 and 2028 as a direct consequence of the skills gap. 

Topics: Workforce Training
3 min read

Breaking Down the Skills Gap: Recruiting & Retirement

By Leslie Bloom on Feb 5, 2020 2:58:27 PM

For those in the manufacturing and industrial sector, what’s commonly known as the skills gap is a well-documented issue. As a growing number of Americans retire, they take their decades of experience with them, resulting in a noticeable skills shortage.

Topics: Workforce Training
6 min read

How to Reduce Changeover Time with Standard Work Instructions

By Corey Brown on Nov 26, 2019 10:34:44 AM

Many manufacturers see reducing changeover time as a golden opportunity to improve operational efficiency and reduce waste. For good reason, a simple reduction in changeover time can increase output, reduce inventory/WIP, and improve responsiveness to customer demand.

Topics: Standard Work Work Instructions
2 min read

Dozuki Collaborates with 3M to Connect Factory Workers and Digital Transformation Strategies

By Eric Doster on Nov 5, 2019 2:45:00 PM

Today we are happy to announce our collaboration with 3M, through an investment by 3M Ventures, to bring our standard work and work instruction training software to manufacturers of all sizes to help them achieve digital transformation goals. 

Topics: Digital Transformation Industry News
6 min read

What's Wrong with Standard Work?

By Corey Brown on Oct 28, 2019 10:17:27 AM

66% of companies fail in their attempts at Standard Work.

Topics: Standard Work
3 min read

Lean Manufacturing Lessons From Wikipedia

By Corey Brown on Oct 17, 2019 9:00:00 AM

When Jimmy Wales, founder of Wikipedia, was interviewed on NPR’s “How I Built This,” he revealed a valuable insight  — sharing and improving knowledge is hard work. 

Topics: Continuous Improvement
2 min read

Free Standard Operating Procedure & Work Instruction Templates

By Corey Brown on Oct 1, 2019 11:23:38 AM

Standard operating procedure (SOP) and work instruction templates help standardize processes and present information consistently. We’ve seen thousands of examples of these templates and the only consistency is their shortcomings. 

Topics: Standard Work Work Instructions
2 min read

Tribal Knowledge and the Millennial Generation

By Brian Sallee on Sep 23, 2019 9:45:05 AM

Recently, I had a chance to visit one of our larger manufacturing clients. Of the many insights gained on that trip, one stood above the rest — tribal knowledge used to actually work

Topics: Customer Stories Workforce Training
3 min read

Manage Workforce Training with Dozuki Courses

By Eric Doster on Sep 4, 2019 4:16:28 PM

At Dozuki, we’ve made it our mission to make Standard Work an industry standard.  We envision documented standards and worker knowledge continuously improving alongside one another—finally removing them from their respective silos. 

Topics: Continuous Improvement Product Workforce Training
3 min read

How On-the-Job Training is Hurting Manufacturing

By Corey Brown on Aug 23, 2019 11:34:20 AM

While on-the-job training is practical for certain applications, manufacturers rely on it too heavily as a method for on-boarding and training employees.

Topics: Workforce Training
4 min read

Software Support and Your Digital Transformation Strategy

By Kiley Becker on Aug 15, 2019 11:04:43 AM

After thousands of discussions with manufacturing companies, it’s clear to me that the industry is suffering. Due to outdated notions of the software industry, manufacturers aren’t evaluating their digital transformation properly. 

Topics: Digital Transformation
4 min read

How to Reduce Tribal Knowledge and Downtime with Dozuki Answers

By Brian Sallee on Aug 7, 2019 2:01:21 PM

The conveyor belt on line one stopped running and production came to a halt. It was the second time in a week that this happened. The maintenance team and engineers spend the next 48 hours trying to determine what caused the issue. As it turns out, the downtime was due to a frayed wire that caused the conveyor to lose power.

Topics: Product Workforce Training
4 min read

What is Standard Work?

By Corey Brown on Feb 8, 2019 3:38:38 PM

Lean operations and manufacturers have used Standard Work for decades, yet many companies lack clarity when it comes to this fundamental lean methodology.

Topics: Continuous Improvement Standard Work
3 min read

A Lesson in Lean Manufacturing From the North Pole

By Corey Brown on Dec 21, 2018 8:59:28 AM

If Santa Claus ran a toy company, he’d have the best lean manufacturing operations in the industry. A lean analysis shows that he delivers custom tailored products to every one of his clients; providing immense value. He is also able to accomplish this with minimal waste and able to adapt to shifting demands of the market, every, single year.

Topics: Continuous Improvement
4 min read

Lean Thinking vs. Cost Cutting with James Womack

By Corey Brown on Dec 17, 2018 10:36:40 AM

When properly applied, lean manufacturing principles cut costs by reducing waste and focusing on value. But many companies make the vital mistake of confusing cost cutting with lean thinking. To better understand the relationships between costs, waste, and value, we sat down with one of the foremost experts of lean, Dr. James Womack, to discuss the foundational elements of what makes lean thinking, lean.

Topics: Book Club Series
5 min read

How to Create a Culture of Knowledge Sharing and Continuous Improvement

By Corey Brown on Nov 30, 2018 3:26:03 PM

If a proper culture of knowledge sharing is in place, the skills that experienced employees possess can be leveraged to improve your business and culture. Every manager knows that experienced employees are relied on more often than not. These are your go-to people, the rainmakers, the skilled superstars of your business. When you have a problem, they have the skills and experience to step to the challenge.

Topics: Continuous Improvement
4 min read

4 Signs Your Work Instructions Need an Upgrade

By Corey Brown on Nov 15, 2018 2:26:23 PM

Knowing when to make the transition to a better documentation tool is a tough question to answer. The short answer is there is no short answer. In Industry 4.0, a strategic approach to any digital transformation project will need to consider:

Topics: Digital Transformation Work Instructions
4 min read

What Chipotle Taught Us About Training Standards

By Corey Brown on Nov 2, 2018 2:51:42 PM

What Chipotle Taught Us About Training Standards

Chipotle, the Mexican food chain, has been in the spotlight recently for a variety of reasons. Unfortunately, not all coverage has been “good press.” A string of food safety scares has caused customers to lose trust and stock prices to fall. The missing ingredient?

Topics: Workforce Training

Visit us at AME International 2018

By Leslie Bloom on Oct 16, 2018 6:37:16 AM

Dozuki will be exhibiting at the AME San Diego International Conference. The event takes place from October 29 - November 1 at the Manchester Grand Hyatt in San Diego, CA.

Topics: Events
3 min read

Electronic Work Instructions in Industry 4.0

By Corey Brown on Oct 10, 2018 3:46:01 AM

How do electronic work instructions factor into Industry 4.0 and your digital transformation strategy? With advancements in technology, it’s time to reevaluate how these digital systems can improve your manufacturing operations.

Topics: Digital Transformation Work Instructions
2 min read

7 Stats in Celebration of Manufacturing Day 2018

By Corey Brown on Oct 5, 2018 8:11:02 AM

In the past, we put together a dream team of manufacturing icons and their contributions. In celebration of Manufacturing Day 2018, we’d like to share key statistics to highlight contributions manufacturing has made over history, and upcoming industry challenges.

Topics: Industry News Workforce Training

Catch us at the 2018 Assembly Show

By Leslie Bloom on Oct 3, 2018 5:34:49 AM

Dozuki is back in Chicago for the 2018 Assembly Show. The event takes place from October 23 - 25 at the Donald Stephens Convention Center in Rosemont, IL.

Topics: Events
3 min read

How to Establish a Lean Culture in 4 Steps

By Leslie Bloom on Oct 1, 2018 1:00:50 PM

An effective lean culture aims to reduce waste and inefficiency while improving the value delivered to customers. The lean organization is a model that’s been historically applied to manufacturing, but many of the principles have something to offer businesses across a wide range of industries.

Topics: Continuous Improvement Standard Work
7 min read

Book Club: "Leading Change"

By Corey Brown on Sep 25, 2018 6:34:15 AM

Topics: Continuous Improvement Book Club Series Digital Transformation
5 min read

Kaizen and Standardization with Dr. Robert Maurer

By Corey Brown on Sep 17, 2018 7:16:18 AM

We spoke with Dr. Robert Maurer, author of “Spirit of Kaizen,” a leading expert in the field of psychology and organizational change, about Kaizen and the role of standardization in improving processes and creating an efficient culture of continuous improvement.

Topics: Continuous Improvement Standard Work Book Club Series

Visit us at IMTS 2018

By Leslie Bloom on Aug 28, 2018 11:07:59 AM

Dozuki will be exhibiting at the 2018 International Manufacturing & Technology Show (IMTS). The event takes place from September 10 - 15 at the McCormick Place in Chicago, IL.

Topics: Events
3 min read

Lean, Six Sigma, and Quality Management Systems

By Corey Brown on Aug 27, 2018 10:04:52 AM

Six Sigma, Lean, and Quality Management are distinct approaches to reducing waste, defects, and providing value to the customer.

Topics: Continuous Improvement Quality
1 min read

Announcing Local Hosting from Dozuki

By Leslie Bloom on Aug 16, 2018 11:05:07 AM

Today, we are proud to announce the official launch of Dozuki OnPrem. Host Dozuki on your local servers, meet ITAR and FDA CFR compliance, and maintain full control over security protocols.

Topics: Product Digital Transformation
3 min read

11 Benefits of Standard Work

By Corey Brown on Aug 8, 2018 2:53:39 PM

Taiichi Ohno, a founder of the Toyota Production System (TPS), had this to say about Standard Work, “without standards, there can be no Kaizen.” As the foundation for all lean, six sigma, and continuous improvement efforts, the benefits of Standard Work are endless. Ohno's wisdom speaks volumes to the importance of Standard Work, yet many companies aren’t fully practicing it.

Topics: Standard Work
4 min read

Understanding Value Streams with Karen Martin

By Corey Brown on Jul 27, 2018 11:20:16 AM

Employee on-boarding is often overlooked in the business world. We spoke with Karen Martin, author of "Value Stream Mapping" about why all supportive processes are equally important and how leaders can distinguish between process-level improvements and strategic, value stream improvements. 

Topics: Continuous Improvement Book Club Series
1 min read

10 Quality Quotes by W. Edwards Deming

By Corey Brown on Jul 25, 2018 8:29:09 AM

Implementing and sustaining quality in your organization is no small feat. However, as the U.S. discovered when Japanese companies like Toyota used Deming's lessons to surpass their competition - quality matters. Effective quality management not only creates customer trust and loyalty, but drives continuous improvement and innovation.

Topics: Quality
4 min read

Book Club: “The Joy of Lean”

By Corey Brown on Jul 23, 2018 5:57:38 AM

The Dozuki book club is your go-to place for industry books and resources. Our team curates knowledge from industry experts, letting you identify key takeaways and start implementing solutions quickly.

Topics: Continuous Improvement Book Club Series
3 min read

The Manufacturing Skills Gap is an Opportunity

By Corey Brown on Jul 8, 2018 1:08:09 PM

There is a pending manufacturing skills gap impacting the United States workforce. Millions of positions are expected to go unfilled in the coming years, with reports estimating over 2 million positions will need to be filled by 2025.

Topics: Digital Transformation Industry News Workforce Training
4 min read

Inside the Mind of an ISO Auditor

By Corey Brown on Jun 25, 2018 11:44:58 AM

062518-InsideMind-ISOAuditor-01-1-e1529694203468-272x300Getting inside the mind of an ISO 9001 auditor is crucial to a successful ISO audit. Think of it like a gift — even the best of presents can be unappealing when wrapped in crumpled messy newspaper and duct tape.  

Topics: Quality Standard Work
4 min read

Embracing Waste in a Lean Culture

By Corey Brown on Jun 20, 2018 12:01:26 PM

These days, waste gets a bad rap.

‘Eliminating waste’ is such a common phrase among lean and six sigma practitioners, the two words are practically inseparable. The problem with this marriage is that it causes us to conflate all types of waste as equally harmful.

Topics: Continuous Improvement Standard Work
3 min read

What to Look for in QMS Software

By Corey Brown on Jun 6, 2018 7:35:52 AM

Traditional quality management system (QMS) software does exactly what it’s supposed to do. Like file cabinets for the digital world, they organize and control your company standards.

Topics: Quality Digital Transformation Workforce Training
5 min read

Book Club: “The Machine That Changed the World”

By Corey Brown on Jun 5, 2018 11:54:29 AM

dThe Dozuki book club is your go-to place for industry books and resources. Our team curates knowledge from industry experts, letting you identify key takeaways and start implementing solutions quickly.

Topics: Continuous Improvement Book Club Series
4 min read

In Conversation with John Allwood

By Corey Brown on Apr 26, 2018 10:45:23 AM

Topics: Standard Work Book Club Series

Manufacturing & Technology Show

By Leslie Bloom on Apr 20, 2018 6:46:11 AM

Topics: Events
1 min read

Catch Us at the Food Safety Summit

By Leslie Bloom on Apr 17, 2018 3:40:24 PM

The Dozuki team will be at the 20th annual Food Safety Summit, May 7 - 10 at the Donald  Stephens Convention in Rosemont, IL.

Topics: Events

World Conference on Quality and Improvement

By Leslie Bloom on Apr 11, 2018 3:37:06 PM

Topics: Events

Meet Us at Hannover Messe 2018

By Leslie Bloom on Apr 1, 2018 3:49:38 PM

Dozuki is proud to be an exhibitor at this year's Hannover Messe, the world’s leading trade show for Industrial technology.

Topics: Events
4 min read

Book Club: "Value Stream Mapping" (part 2)

By Corey Brown on Mar 29, 2018 11:52:20 AM

The Dozuki book club is your go-to place for industry books and resources. Our team curates knowledge from industry experts, letting you identify key takeaways and start implementing solutions quickly.

Topics: Continuous Improvement Book Club Series
3 min read

Vienna Sausage: A Story of Standards and Tribal Knowledge

By Corey Brown on Mar 26, 2018 4:55:30 PM

Last week we came across a radio segment that outlined an interesting problem that Chicago-based Vienna Beef had with hot dog production. When the company made the transition to a new production facility, their staple product changed — and nobody knew why.

Topics: Standard Work Industry News
3 min read

How to Perform a Time Observation

By Corey Brown on Mar 21, 2018 11:13:25 AM

Without Standard Work, documented processes are often not used, or so out of date, that following them could become problematic. Standard Work is the foundation for any continuous improvement or Lean program, and time observations are the starting point. They are the foundation for which improvements are based on.

Topics: Standard Work
3 min read

Key Differences Between ISO 9001:2015 and 2008

By Corey Brown on Mar 15, 2018 10:18:27 AM

031518-KeyDifferences-ISO-01-300x103ISO 9001 is the world’s most commonly used standard for quality management systems (QMS). 

Topics: Quality Work Instructions
1 min read

Top 10 Shigeo Shingo Quotes on Lean Manufacturing

By Corey Brown on Mar 8, 2018 3:18:29 PM

Shigeo Singo: The Ambassador of Lean

Shigeo Shingo was an industry leader of Lean manufacturing principles and philosophies. Originally brought on by Toyota to update their Training within Industry (TWI) coursework and later assisting in improving changeover times, Shigeo used his experience with the Toyota Production System to write several books, both in Japan and the United States. His work promoting Lean principles in the West is what he is most known for today.

Topics: Standard Work Industry News
3 min read

Navigating Processes: Standard Work vs. Work Instructions

By Corey Brown on Mar 5, 2018 2:21:14 PM

The manufacturing industry is a professional arena with an overwhelming variety of industry terms and acronyms. We’ve tried to make a list of the most common Lean terms before… we didn’t get very far.

Topics: Continuous Improvement Standard Work Work Instructions
6 min read

Book Club: "Value Stream Mapping" (Part 1)

By Corey Brown on Mar 3, 2018 11:18:29 AM

The Dozuki book club is your go-to place for industry books and resources. Our team curates knowledge from industry experts, letting you identify key takeaways and start implementing solutions quickly.

Topics: Continuous Improvement Book Club Series
3 min read

Why Standard Work is a Contradiction

By Corey Brown on Mar 2, 2018 4:10:08 PM

030218-StandardWork-Contradiction-01We recently wrote a popular article about a major mistake at a nuclear waste facility. In short, we cited poor standard revision processes as the root cause of the mistake, costing the company $500 million to remediate.

Topics: Continuous Improvement Standard Work Industry News
2 min read

Implementing Continuous Improvement with Dozuki

By Corey Brown on Feb 23, 2018 2:17:59 PM

Is your company interested in reaping the benefits of continuous improvement (transparency, efficiency, cost reductions, etc.) but aren't sure where to begin? Dozuki has you covered.

Topics: Continuous Improvement Standard Work Digital Transformation Workforce Training
4 min read

What Caused the False Missile Alert in Hawaii

By Corey Brown on Feb 2, 2018 5:05:54 PM

Apparently, it was a simple mistake that caused the false missile alert to be sent to phones across the state of Hawaii. And while citizens were still recovering from the disorienting news, media outlets were quick to place blame. 

Topics: Standard Work Industry News
4 min read

Continuous Improvement Culture: How Software Can & Can't Help

By Corey Brown on Feb 1, 2018 4:55:05 PM

Fostering a culture of continuous improvement is a complex challenge that varies across industries. In the digital age, software solutions are starting to have a real impact on company culture. Yet it’s important to keep the advantages of software solutions in perspective.

Topics: Continuous Improvement Digital Transformation
3 min read

Hidden Waste: The Unseen Inefficiency in Shop Travelers

By Brian Sallee on Jan 31, 2018 2:58:07 PM

Travelers and build books are intimately related, however, with traditional methods they often function independently.

Topics: Product Standard Work Digital Transformation
1 min read

Top 10 Lean Manufacturing Quotes from Henry Ford

By Corey Brown on Jan 23, 2018 11:08:05 AM

Henry Ford was a very quotable man. His timeless insights range from practical business tips to clairvoyant-esque predictions about the dairy industry.

Topics: Continuous Improvement Industry News
3 min read

5 Reasons Continuous Improvement Teams Fail

By Corey Brown on Jan 11, 2018 10:18:12 AM

In identifying what makes a continuous improvement team successful, it’s most helpful to look at where they fail. Anyone can retroactively attribute key factors to success, however, real learning comes from understanding the shortcomings. Below, we’ve identified five common reasons continuous improvement teams fail to succeed.

Topics: Continuous Improvement
8 min read

Book Club: "The Spirit of Kaizen"

By Corey Brown on Dec 28, 2017 4:38:17 PM

About the Dozuki Book Club: Your go-to place for industry books and resources. Our team works hard to curate knowledge from industry experts, letting you quickly identify key takeaways and start implementing solutions.

Topics: Continuous Improvement Book Club Series
3 min read

The Ultimate Lean Glossary

By Corey Brown on Dec 28, 2017 11:11:22 AM

The world of Lean Manufacturing is full of acronyms and industry buzzwords. No glossary could encompass the full breadth of terminology, but it’s always helpful to have a consolidated resource to use as a reference.

Topics: Continuous Improvement Standard Work
1 min read

Top 10 Taiichi Ohno Quotes

By Corey Brown on Dec 12, 2017 9:54:26 AM

Wise quotes can inspire. Insightful sayings have the power to spark change and foster a culture of creativity and quality.

Topics: Continuous Improvement
4 min read

Got Standards? The Million Dollar Grammar Mistake

By Corey Brown on Nov 30, 2017 11:36:04 AM

Maine based Oakhurst Dairy was recently sued by a handful of truck drivers seeking more than four years worth of overtime pay—but the suit wasn’t about milk distribution at all. Rather, the legal battle revolved around the use (or lack thereof) of a single comma. But grammar wasn’t the problem—standards were.

Topics: Standard Work Industry News Technical Writing Workforce Training
2 min read

Skip the Busy Work and Focus on Improving

By Corey Brown on Nov 28, 2017 5:01:57 PM

Whether you’re implementing new software or a new machine on the factory floor, continuous improvement projects take time to get set up before they, well…improve things.

Topics: Standard Work Technical Writing
5 min read

Deadly Instructions: Using Visuals to Train Safely

By Corey Brown on Nov 21, 2017 11:17:04 AM

In 2016 OSHA reported 2.8 million workplace injuries, with 440,000 of them occurring in the manufacturing industry alone. For manufacturers, that means for every 100 workers, 3-4 are guaranteed injuries. Not necessarily a stat you should share on orientation days.

Topics: Technical Writing Workforce Training Work Instructions
3 min read

An Idiom a Day Keeps Good Work Instructions at Bay

By Corey Brown on Oct 18, 2017 10:53:04 AM

Many of us know Amelia Bedelia from our childhood (or parenthood) as the goofy maid who is constantly misunderstanding directions. For those who aren’t familiar, Amelia is a hard-working maid who all too often misinterpreted her employer’s commands. Typically, she would interpret common figures of speech or idioms quite literally.

Topics: Technical Writing Work Instructions
5 min read

5 Technical Writing Mistakes to Avoid

By Corey Brown on Oct 10, 2017 3:50:43 PM

Here at Dozuki, we see a lot of technical documents. In all of this written work, we inevitably come across some mistakes. But hey, pobody’s nerfect. That said, when you see as many technical documents as we do, you start to notice trends. Trends in technical documents can be dangerous because they create systemic inefficiencies in your procedures and impact the overall quality of work.

To help you avoid these issues in your organization, we’ve compiled five common tech writing mistakes to avoid, based on our experiences helping companies create instructions.

Topics: Technical Writing Workforce Training Work Instructions
1 min read

How Dover Artificial Lift Achieved ISO Certification

By Corey Brown on Oct 5, 2017 10:05:48 AM

Maneesh BhatnagarAs part of our mission to bring manufacturing excellence and standards to our audience, we are proud to announce our educational webinar highlighting the journey to ISO certification.

Topics: Quality
3 min read

Millennials, Vinyls, and Documentation

By Corey Brown on Aug 21, 2017 2:43:39 PM

 

Topics: Standard Work Workforce Training
1 min read

18 Books for Better Employee Training

By Leslie Bloom on Aug 13, 2017 1:51:31 PM

Books are a great way to learn new techniques to train and connect with your employees.

Topics: Workforce Training
3 min read

Patagonia's Journey to Train Their Customers

By Corey Brown on Aug 10, 2017 2:53:05 PM

For years, Patagonia has set a high standard for product lifespan with their Ironclad Guarantee and unparalleled customer service. They’ve been providing free repair services for garments that have been ripped, torn, or otherwise damaged since 1973.

Topics: Customer Stories Workforce Training
5 min read

Lean Startups Need to Start Documenting to Scale

By Corey Brown on Jul 25, 2017 3:51:07 PM

For startups that have begun to establish themselves as a sustainable business, growing pains are only a matter of time.

Topics: Standard Work Workforce Training
3 min read

How Sloppy Revision Control Cost WIPP Half a Billion Dollars

By Corey Brown on Jul 12, 2017 11:17:25 AM

Revision process causes extreme damage and financial lossesIn 2014 a nuclear Waste Isolation Pilot Plant (WIPP) in Carlsbad, NM was the victim of poor revision control practices that lead to a half-billion dollar mistake; shutting down the facility for three years and sending six workers to the hospital.

Topics: Quality Standard Work Industry News Workforce Training
3 min read

APIs: Making Your Software Work For You

By Corey Brown on Jun 19, 2017 10:58:42 AM

 

Topics: Product Digital Transformation
2 min read

Feature Spotlight: Prerequisite Guides

By Corey Brown on May 2, 2017 2:13:58 PM

Topics: Product Work Instructions
4 min read

FDA Compliance: Why Paper-Based Documents Won't Work for Long

By Corey Brown on Apr 10, 2017 10:06:57 AM

Modern documentation practices are becoming increasingly essential to achieving FDA compliance with the recent updates in the FDA’s approach to safety. While the importance of product quality and safety isn’t news, updated documentation standards outlined in the FSMA and the CGMP are.

Topics: Product Digital Transformation
5 min read

Upgrading Processes with Continuous Improvement

By Corey Brown on Apr 6, 2017 9:59:20 AM

Many companies implement formal versions of Lean or Agile methods, but others have grown with the flexibility that continuous improvement provides, giving them the freedom to deviate from the formal approaches of Lean/Agile methods when needed.

Topics: Continuous Improvement Standard Work Customer Stories Digital Transformation
5 min read

5 Instant Benefits of Digital Work Instructions

By Corey Brown on Mar 16, 2017 11:35:06 AM

We often think of documents and manuals as static content. When you crack open the paper user manual for your new dishwasher, chances are you don’t think, “Wow look at this lively and fluid source of information!” In fact, you probably take the archaic brick and toss it in that drawer where the rest of your manuals live.

Topics: Digital Transformation Work Instructions
2 min read

Feature Spotlight: Photo Markup and Special Bullets

By Corey Brown on Feb 22, 2017 4:11:48 PM

Here at Dozuki, we emphasize the importance of creating visual work instructions, because we believe visual is always better.

Topics: Product Workforce Training
2 min read

Industry 4.0 Is Here, Are You Ready?

By Leslie Bloom on Feb 16, 2017 12:59:40 PM

Historically, internal systems for work instructions have been used solely for distributing procedures, with entirely separate systems for data collection and reporting. These disconnected systems are holding companies back.

Topics: Product Digital Transformation
2 min read

Continuous Improvement for Writing: How Better Technical Writing Increases Efficiency

By Corey Brown on Feb 9, 2017 11:00:24 AM

When you regard continuous improvement as a mindset, rather than just a procedural practice, you realize it has a much wider set of applications.

For most of us, it’s clear that improvements to standard operating procedures (SOPs) directly improve efficiency. However, all too often we focus on what’s being said and not how we’re saying it. But there’s no reason that you shouldn’t eliminate written waste and become lean with your instructions as well.

Topics: Continuous Improvement Technical Writing
3 min read

How to Write a Great User Manual in 12 Steps

By Leslie Bloom on Jan 12, 2017 3:01:13 PM

A great user manual educates people about a product, while also teaching them how to use product features effectively. As an author, your ultimate goal is comprehension—you want readers to easily be able to read, reference, and absorb information.

Topics: Workforce Training Work Instructions
4 min read

What McDonald’s Can Teach Us About Training

By Patrick Graupp on Oct 16, 2016 3:55:34 PM

Many years ago while managing the final inspection, packaging and shipping areas of a production plant, I was looking for a person to promote to line leader. I was having a difficult time finding a candidate well suited for the role.

Topics: Workforce Training Work Instructions
1 min read

The Manufacturing Dream Team

By Leslie Bloom on Oct 6, 2016 11:39:59 AM

As we were plotting our celebration for 2016's Manufacturing Day, the Dozuki team got into a few squabbles about who the 'best manufacturing mind of all time' would be. (Spoiler alert: we couldn't settle on a favorite).

Topics: Industry News
2 min read

The True Cost of Paper-Based Documentation

By Leslie Bloom on Sep 29, 2016 11:20:51 AM

Paper is viewed as a necessity in the workplace.

Topics: Work Instructions
6 min read

A Quick 5 Step Guide to Lean Product Development

By Leslie Bloom on Aug 30, 2016 4:36:36 PM

In the fast-paced world of product research and development, lean methodology can help reduce waste and shorten delivery times. This guide outlines five quick steps to bring lean principles to your new product development (NPD), improve the bottom line, and create sustainable development practices for years to come.

Topics: Continuous Improvement
1 min read

Microsoft to Drop IE 9 & 10 Support

By Leslie Bloom on Dec 8, 2015 4:14:13 PM

Topics: Product
3 min read

Give Your Manufacturing Company a Boost

By Leslie Bloom on Oct 1, 2015 3:51:21 PM

Whether you’re in aerospace or automotive, medical device or dairy—it’s important that your manufacturing company grows while keeping up with the latest innovations. In honor of Manufacturing Day 2015, here are 5 easy ways you can quickly and easily give your operations a boost—today!

Topics: Industry News
2 min read

Clear Guides for Complex Procedures

By Leslie Bloom on Sep 10, 2015 12:18:22 PM

Who is Improve International?

Founded in 1998, Improve International recognizes that education—even for the most accomplished, professional veterinarians—doesn’t end when graduates pass the boards. It’s a process that should continue throughout any professional’s lifetime. Improve International connects veterinary professionals with the resources and experts they need to make education a lifelong commitment.

Topics: Customer Stories
1 min read

Electronic Work Instructions for Field Technicians

By Leslie Bloom on Jun 24, 2015 6:28:18 AM

 

Topics: Standard Work Customer Stories Work Instructions
4 min read

Visual Instructions for Better Communication

By Leslie Bloom on Jan 2, 2015 11:54:12 AM

A technician is asked to write instructions for his company’s most frequently performed processes. Pulling out his laptop, he starts to document a procedure as he does it. He spends hours going back and forth between the procedure and his computer, writing down every step. Occasionally, he’ll stop to take a photo or sketch a diagram of the more complicated steps. But even though all the directions are correct, our technician made a critical error—before he even started writing down the steps.

Topics: Technical Writing Work Instructions
1 min read

Dozuki is Unaffected by Heartbleed

By Leslie Bloom on Apr 14, 2014 11:43:55 AM

You may have heard of the recently discovered computer security issue—“Heartbleed”—that has affected many sites across the Internet. Rest assured, Dozuki has not been affected by Heartbleed.

Topics: Product